Isbn: 9780764552090 - customer service for dummies (13 Ergebnisse)

Paperback. Zustand: Very Good. Featuring case studies, scripts and the best and worst service scenarios, this guide offers strategies for providing excellent customer service. It also covers such service issues as Internet service, situations and solutions, as well as sending appropriate emails.

Zustand: Very Good. . Owner's name inside. 2nd edition.

Zustand: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: Good. Good condition. 2nd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: Good. 2nd. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. Featuring case studies, scripts and the best and worst service scenarios, this guide offers strategies for providing excellent customer service. It also covers such service issues as Internet service, situations and solutions, as well as sending appropriate emails. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Zustand: Good. 2nd. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. 2nd. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. : Esta guía práctica ofrece consejos y técnicas para brindar un excelente servicio al cliente. La segunda edición incluye información actualizada sobre el servicio al cliente en línea, correo electrónico e internet. Aprenda a evaluar sus fortalezas y debilidades en el servicio al cliente, comprometerse con la mejora continua y tratar con clientes insatisfechos. Descubra cómo desarrollar su personal para que se conviertan en héroes de servicio al cliente y cómo mantener la cordura al enfrentarse a clientes enojados. EAN: 9780764552090 Tipo: Libros Categoría: Negocios y Economía Título: Customer Service For Dummies Autor: Karen Leland| Keith Bailey Editorial: Hungry Minds Inc,U.S. Idioma: en Páginas: 456 Formato: tapa blanda.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780764552090. …

Paperback. Zustand: Brand New. 456 pages. 9.27x7.42x1.14 inches. In Stock.