ISBN: 9780754647256 - delivering excellent service quality in aviation: a practical guide for internal and external service providers (7 Ergebnisse)

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Original-Pappband. Zustand: Sehr gut. Zustand des Schutzumschlags: Gut. gr8 Original-Pappband en 192 pp. Schutzumschlag: Gut.

Softcover. Zustand: gut. 2006. Delivering Excellent Services Quality in Aviation. A Practical Guide for Internal and External Service Providers. In englischer Sprache. pages.

Zustand: New. pp. xvi + 192 61 Illus.

Zustand: New. In English.

Zustand: New. A practical guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, this work is useful for those service providers that are not yet systematically managing their service quality. Num Pages: 208 pages, Includes 61 b&w illustrations. BIC Classification: KNGV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 237 x 160 x 17. Weight in Grams: 474. . 2006. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.…

Hardcover. Zustand: Brand New. illustrated edition. 192 pages. 9.50x6.50x0.75 inches. In Stock.