Isbn: 9780749416539 - [gbs] satisfying internal customers fir: step-by-step guide to improving customer satisfaction (richard chang collection: quality improvement s.) (1 Ergebnisse)

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780749416539.