ISBN: 9780669269369 - horizontal management: beyond total customer satisfaction (4 Ergebnisse)

Hardback. Zustand: Good. This text attempts to explain why a broad, project orientated horizontal approach to management is fast becoming the norm for American business. Th author presents a plan for decentralizing any organization, showing managers how to enhance a corporation's position in the marketplace, first by focusing on customers, then by empowering employees at all levels and flattening the organizational structure. Horizontal management, Denton demonstrates, is the key to greater corporate competitiveness.…

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780669269369.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780669269369.…