9780471485902 - Managing Customer Relationships: A Strategic Framework von Peppers, Don; Rogers, Martha (9 Ergebnisse)

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Hardcover. Zustand: Very Good. Managing Customer Relationships: A Strategic Framework This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.

Zustand: Como nuevo. : En el competitivo mercado actual, la gestión de las relaciones con los clientes es fundamental para la rentabilidad y el éxito a largo plazo de una empresa. Para orientarse más al cliente, los gerentes capacitados, los profesionales de TI y los ejecutivos de marketing deben comprender cómo construir relaciones rentables con cada cliente y tomar decisiones gerenciales cada día diseñadas para aumentar el valor de una empresa al tomar decisiones gerenciales que aumenten el valor de la base de clientes. El objetivo es construir relaciones a largo plazo con los clientes y generar una mayor lealtad del cliente y mayores márgenes. En Managing Customer Relationships, Don Peppers y Martha Rogers, acreditados por fundar la revolución de la relación con el cliente en 1993 cuando inventaron el término "marketing uno a uno", brindan la descripción general definitiva de lo que se necesita para que los clientes regresen en los años venideros. EAN: 9780471485902 Tipo: Libros Categoría: Negocios y Economía Título: Managing Customer Relationships Autor: Don Peppers| Martha Rogers Editorial: Wiley Idioma: en Páginas: 528 Formato: tapa dura.