Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470404639 ISBN 13: 9780470404638
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470404639 ISBN 13: 9780470404638
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
EUR 5,44
Anzahl: 1 verfügbar
In den WarenkorbZustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
EUR 4,88
Anzahl: 1 verfügbar
In den WarenkorbZustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
Anbieter: medimops, Berlin, Deutschland
Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
EUR 13,98
Anzahl: 15 verfügbar
In den WarenkorbPAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
EUR 14,99
Anzahl: 3 verfügbar
In den WarenkorbZustand: New. pp. 256.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 16,97
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 1st edition. 256 pages. 8.60x5.60x0.80 inches. In Stock.
Anbieter: Kennys Bookstore, Olney, MD, USA
Zustand: New. Today, leaders of all stripes--whether they're in business, government, or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customer's experience can, and often does, influence their decision. Num Pages: 256 pages, black & white illustrations, black & white tables. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 221 x 145 x 19. Weight in Grams: 320. . 2009. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 16,04
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. In.
EUR 20,73
Anzahl: Mehr als 20 verfügbar
In den WarenkorbKartoniert / Broschiert. Zustand: New. Jonathan M. Tisch is Chairman and CEO of Loews Hotels. Recognized as a preeminent leader of the nation s travel and tourism industry, Tisch is also Chairman of the Travel Business Roundtable and NYC & Company, the city s official tourism marketing organizat.
Taschenbuch. Zustand: Neu. Neuware - Praise for Chocolates on the Pillow Aren't Enough'Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!'--David Neeleman, founder and CEO, JetBlue Airways Corporation'If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.'--Millard S. Drexler, Chairman and CEO, J. Crew Group'What brings customers back to my restaurants Why do viewers watch my TV show It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.'--Emeril Lagasse'Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.'--Tiki Barber.