Verlag: Crown Business, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Verlag: Bantam Doubleday Dell Publishing Group, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Verlag: Crown Business, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Verlag: -, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Hardcover. Zustand: Very Good. One to One Manager: Real World Lessons in Customer Relationship Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Verlag: New York, London, Toronto, Sydney Auckland: Currency Doubleday 1999., 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Antiquariat Buchkauz, Herzogenburg, Österreich
Zustand: Gut. Hardcover, Dustjacket, good conditions Sprache: Deutsch Gewicht in Gramm: 550 in englischer Sprache, 4th Edition, 268 S., 8° OU.
Verlag: New York, London, Toronto, Sydney Auckland: Currency Doubleday 1999., 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Antiquariat Buchkauz, Herzogenburg, Österreich
Zustand: Gut. Hardcover with dust jacket, in very good condition Sprache: Deutsch Gewicht in Gramm: 550 in englischer Sprache, , 268 S., 8° OU.
Verlag: New York Random House, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Antiquariat Buecher-Boerse.com - Ulrich Maier, München, Deutschland
268 S., orig.Pappband mit Schutzumschlag ; Sprache: englisch ; Namen-Eintrag im Vorsatz, sehr guter Zustand ;
Verlag: New York Currency Doubleday, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Antiquariat Buecher-Boerse.com - Ulrich Maier, München, Deutschland
268 S., orig. Pappband mit Schutzumschlag ; Sprache: englisch ; 20 cm ; guter Zustand, geringe Gebrauchsspuren, keine Mängel ;
Verlag: Doubleday, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Bookbot, Prague, Tschechien
Zustand: As New. Learn from the pioneers of Customer Relationship Management. In The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, and British Airways. Filled with in-depth interviews with executives on the front lines of the 1 to 1 revolution, and based on more than two dozen case histories from companies around the world, The One to One Manager examines the actual day-to-day issues involved in setting up and running 1 to 1 initiatives. The One to One Manager introduces readers to the groundbreakers, the pathfinders, and the explorers of a vast and rapidly expanding new universe of customer-focused business strategies. Among the fascinating pioneers profiled in this book, you will meet: General Robert McDermott, the visionary leader who transformed USAA from an insurance firm mired in paperwork into an IT-savvy financial institution dedicated to meeting customer needs at warp speed. Richard Vague, the CEO of First USA, champion of the "trusted agent" model for building lifelong customer relationships. Nina Smith, a Xerox marketing executive blazing a trail through a forest of competing sales and distribution channels. Royal Bank of Canada's Anne Lockie, who melds her knowledge of technology with a keen awareness of human nature to create 1 to 1 relationships with nine million customers. Bruce Varner, a Texas fire chief who trains his fire fighters to treat local citizens as valued customers. These early adopters, scouts, and risk takers offer managers and executives invaluable lessons in their efforts to map a new business universe in which organizations and enterprises organize around customer needs. It is a universe in which companies compete at extreme velocity, racing to devise strategies that will lock in customer loyalty, raise profits, and avoid the trap of commoditization. A virtual roadmap to the business world of the future, The One to One Manager is the book executives and managers the world over have been waiting for.
Verlag: Doubleday, New York, New York, U.S.A., 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: DI Barbara Oswald, Wien, Österreich
First to map the uncharted new world of interactive business. Use it to unlock the immense potentiol value of your customers. Hardcover Gebrauchsspuren 1999 Geringe Gebrauchsspuren Englische Ausgabe.
Verlag: Random House, 1999
ISBN 10: 0385494084 ISBN 13: 9780385494083
Anbieter: Sigrun Wuertele buchgenie_de, Altenburg, Deutschland
Zustand: wie neu - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 1, wie neu - gebraucht, Gebundene Ausgabe Random House , 1999 , The One to One Manager: An Executive's Guide To Custom Relationship Management: An Executive's Guide to Customer Relations, Don Peppers, Martha Rogers.