Isbn: 9780385482059 - enterprise one to one: tools for competing in the interactive age (14 Ergebnisse)

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: As New. Like New dust jacket.

Hardcover. Zustand: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

Zustand: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hard Cover. Zustand: Near Fine. DJ Near Fine. Later Printing. Signed by Don Pepper on bookplate affixed to ffep. Label from NCR seminar on front of dust jacket. Size: 12mo. Signed by Author.

Hardcover. Zustand: Very Good. First Edition. First Edition, Later Printing. Published by A Currency Book (Doubleday), 1996. Octavo. Hardcover. Book is very good. Dust jacket is very good, with some shelf/edgewear.

Hardcover. Zustand: Très bon. Légères traces d'usure sur la couverture. Edition 1997. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Slight signs of wear on the cover. Edition 1997. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Hardcover. Zustand: Good copy, good dusk jaket. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusiness StrategyGood Copy with dust jacket, email for more information.

Hardcover. Zustand: Very Good. Zustand des Schutzumschlags: Very Good. First Edition. First edition. Very good or better in a Very good plus dust jacket. Some minor shelf-rubbing, very slight bumped corners.

dura. Zustand: Buen Estado. Zustand des Schutzumschlags: Buen Estado.

Hardcover. Zustand: Collectible-Very Good. Is there anyone out there who isn't worried about staying far in front of the technological tidal wave that is making products smarter and changing everything about what customers buy, how they buy, and where their loyalty goes?Don Peppers and Martha Rogers, authors of the international bestseller The One to One Future, go beyond that now classic work on how to sell more products to fewer customers. For the last several years, they have been teaching companies how to stay at the head of the pack by harnessing technology to achieve killer competitive advantages in customer loyalty and unit margin. In this brave new world where microchip technology is making it possible for houses to know their occupants better than the occupants know their own houses--know the owners' temperature preferences, water use, lights, appliances--businesses have a great advantage in building unbreakable customer relationships. Peppers and Rogers explain what kinds of strategies are applicable to what kinds of businesses, and under what circumstances--from cars to credit cards, clothing manufacturers to dry cleaners, long distance phone companies to computer resellers. Suddenly car manufacturers, supermarkets, credit card companies, and fashion houses can compete not on commodity rules and price wars, but on bold new rules. Readers of Enterprise One to One will learn:* How to improve customer retention, not just incrementally but dramatically, and increase your share of each customer's business over time, despite the increasingly frantic nature of your competitors' campaigns. * How to protect and increase your unit margin despite the commoditization that has begun to infect every business in every category.* How to create entirely new markets of individual customers with diverse needs.* How to make the transition to the Interactive Age, gaining advantages from new technologies without being threatened by them.No book on marketing is as firmly planted in the competitive future as Enterprise One to One.Don Peppers is president and founder of Marketing 1:1, Inc., based in Stamford, Connecticut. Martha Rogers, Ph.D., is a founding partner at Marketing 1:1, Inc., and professor of telecommunications at Bowling Green State University. Together they are the authors of the bestselling book The One to One Future.…