9780321711526 - cmmi for services: guidelines for superior service (sei series in software engineering) von forrester, eileen c.; shrum, sandra; buteau, brandon l. (10 Ergebnisse)
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
- Hardcover
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Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
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Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
- Hardcover
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison Wesley Professional, 2011
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Sprache: Englisch
Verlag: -, 2011
- Hardcover
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Hardcover. Zustand: Very Good. CMMI for Services: Guidelines for Superior Service (SEI Series in Software Engineering (Hardcover)) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. Thi…s book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
- Hardcover
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Hardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
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Sprache: Englisch
Verlag: - -, 2011
- Hardcover
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Hardcover. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are n…ot satisfied. See all our books here, order more than 1 book and get discounted shipping.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
- Hardcover
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Hardcover. Zustand: Brand New. 2nd edition. 720 pages. 9.10x7.40x1.30 inches. In Stock.
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Sprache: Englisch
Verlag: Addison Wesley, 2011
- Hardcover
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
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Hardcover. Zustand: Neu. Neu Neuware, Importqualität, auf Lager - CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service indust…ries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction.The newest CMMI constellation, CMMI-SVC version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method.The indispensable CMMI® for Services, Second Edition, comprises both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book's authors have refined the model's introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers.The book is divided into three parts.Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas.Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference.Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index.Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.
