ISBN: 9780313386022 - america's service meltdown: restoring service excellence in the age of the customer (5 Ergebnisse)

Hardcover. Zustand: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

Zustand: New. In English.

Zustand: New. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. Num Pages: 167 pages, black & white illustrations. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 235 x 156 x 23. Weight in Grams: 454. . 2010. 1st Edition. hardcover. . . . . Books ship from the US and Ireland. …

Hardcover. Zustand: Brand New. 1st edition. 167 pages. 9.25x6.25x0.75 inches. In Stock.