Isbn: 9780133881585 - hey, i'm the customer: front line tips for providing superior customer service (15 Ergebnisse)

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

Zustand: Very Good. : En un mercado cada vez más competitivo, ofrecer un servicio al cliente superior es fundamental para atraer y retener clientes. Este libro proporciona consejos prácticos y directrices paso a paso para mejorar el servicio al cliente, abordando temas como la satisfacción del cliente, la identificación de necesidades, la resolución de problemas y otros aspectos clave. Dirigido a gerentes, supervisores, dueños de negocios y proveedores de servicios de primera línea, este libro te ayudará a enfocarte en las necesidades del cliente y a ofrecer los beneficios que los compradores exigentes de hoy esperan. EAN: 9780133881585 Tipo: Libros Categoría: Negocios y Economía Título: Hey, I'm the Customer Autor: Ron Willingham Editorial: Prentice Hall Press Idioma: en Páginas: 224 Formato: tapa blanda.…

Paperback. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good copy with clean pages.

Paperback. Zustand: Brand New. 1st edition. 224 pages. 8.25x5.25x0.75 inches. In Stock.

Pamphlet. Zustand: New. In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.…