Isbn: 9780132724548 - managefirst: customer service with online testing voucher: customer service with online exam voucher (6 Ergebnisse)

Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.

Paperback. Zustand: Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Zustand: New. Inhaltsverzeichnis CHAPTER 1: THE IMPORTANCE OF CUSTOMER SERVICE&nbsp CHAPTER 2: CUSTOMER-CENTRIC SERVICE&nbsp CHAPTER 3: DESIGNING AND IMPLEMENTING AN EFFECTIVE CUSTOMER SERVICE PROGRAM&nbsp CHAPTER 4: TH.

Taschenbuch. Zustand: Neu. Neuware - Appropriate for CUSTOMER SERVICE courses within Culinary Arts and Hospitality Management departments.