9780078112102 - services marketing: integrating customer focus across the firm von zeithaml, valarie a.; bitner, mary jo; gremler, dwayne d. (16 Ergebnisse)

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Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

• Hardcover

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Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

• Hardcover

Anzahl: 1 verfügbar

Hardcover. Zustand: Very Good. 7. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

• Hardcover

Anzahl: 1 verfügbar

Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1300grams, ISBN:9780078112102.

• Hardcover

Anzahl: 2 verfügbar

Zustand: New. Services dominate the advanced economies of the world, and virtually all companies view services as critical to retaining their customers. This book introduces readers to the vital role that services play in the economy and its future. It also incorporates .

• Hardcover

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Hardcover. Zustand: Brand New. 7th edition. 514 pages. 10.25x8.50x1.00 inches. In Stock.

• Hardcover

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