ISBN: 9780071446525 - crucial confrontations: tools for resolving, broken promises, violated expectations, and bad behavior. forew. by tom peters (27 Ergebnisse)

Zustand: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Paperback. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.

Paperback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. : En este libro, los autores, basándose en años de investigación y observación, ofrecen herramientas prácticas para abordar conversaciones difíciles y resolver conflictos de manera efectiva. Se centra en cómo manejar promesas incumplidas, expectativas violadas y comportamientos problemáticos, tanto en el ámbito laboral como personal. Proporciona estrategias para mejorar la comunicación, fortalecer las relaciones y fomentar la responsabilidad, ayudando a los lectores a convertir confrontaciones potencialmente destructivas en oportunidades de crecimiento y entendimiento mutuo. EAN: 9780071446525 Tipo: Libros Categoría: Negocios y Economía Título: Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Autor: Kerry Patterson| Joseph Grenny| Ron McMillan| Al Switzler Editorial: Mcgraw-Hill Publ.Comp. Idioma: en Páginas: 284 Formato: tapa blanda.…

Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

Softcover. Zustand: Fine. Leichte Gebrauchsspuren. The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance and accounting for most divorces. This book teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.--From publisher description.…

Paperback. Zustand: Very good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusiness; very good trade paperback, clean pages, tips bumped, some wear to cover and spine, prompt shipping in new boxes w/ tracking.

Paperback. Zustand: Good. 280 pages. cover worn, name ffep, The authors of the New York Times bestseller Crucial Conversations show you h ow to achieve personal, team, and organizational success by healing broken promi ses, resolving violated expectations, and influencing good behavior.Behin d the problems that routinely plague organizations and families, you'll find ind ividuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly?and nobody steps up to the issue. Or they do, but do a lou sy job and create a whole new set of problems. Accountability suffers and new pr oblems spring up. New research demonstrates that these disappointments aren't ju st irritating, they're costly?sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?- Your boss just committed you to a deadline you know you can't me et?and not-so-subtly hinted he doesn't want to hear complaints about it.- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment ?- Family members fret over how to tell granddad that he should no longer dr ive his car. This is going to get ugly.- A nurse worries about what to say t o an abusive physician. She quickly remembers how things work around here and.…

Paperback. Zustand: Brand New. 1st edition. 284 pages. 9.00x6.00x1.00 inches. In Stock.

Softcover. Zustand: gut. 2008. Crucial ConfrontationsTools for Talking About Violated Expectations and Broken Promises (Taschenbuch) von Kerry Patterson (Autor), Joseph Grenny (Autor), Ron McMillan (Autor), Al Switzler In englischer Sprache. 284 pages. 22,6 x 15 x 2,5 cm.

Paperback. Zustand: fine. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusinesstrade paperback. fine condition. sturdy binding, cleanp ages.