Isbn: 9780063284289 - turnaround time: uniting an airline and its employees in the friendly skies (24 Ergebnisse)

Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Hardback. Zustand: Good. Wall Street Journal BestsellerGo behind the scenes with the CEO who led United Airlines? remarkable turnaround. Around the world and around the clock, the people of United Airlines are locked in a struggle against time to ensure your aircraft lands and takes off for another flight safely and efficiently. This ?turnaround time? is the heartbeat of an industry in which the margin for error is nil and success is measured by fractions of a second.Turning around an aircraft and turning around an airline are very different challenges in most respects, except one: it takes a united team to perform it well.In 2015, when Oscar Munoz took the helm of this iconic brand, its culture was anything but united and its reputation was in free fall. A merger with its onetime rival Continental had stalled, operational and financial performance was badly trailing those of its competitors, and the bonds of trust with shareholders, customers, and employees had reached a breaking point.Setting out an ambitious plan to rejuvenate the company, Oscar learned that there was nothing wrong at United that couldn?t be fixed by championing what was right?the employees themselves.Meanwhile, only a month into the job, Oscar suffered a near-fatal heart attack that set in motion a race against the clock to find a heart transplant to save his life, even as he fought to salvage his vision for United?s revival. The health emergency might have been the end of the story?until employees and union leaders rallied around Oscar, inspiring him to pull through, something he did within weeks following a successful procedure.Oscar and the people he led, both with new leases on life, would go on to weather more turbulence, overcoming battles with investors and navigating several PR crises?including a global pandemic?to deliver top-tier operational performance, strong returns to shareholders, and ascending levels of customer satisfaction. By the end of his tenure, the people of United were finally flying together as one team, defying pessimism from industry insiders and rekindling optimism from employees and the customers they served.With candor, humor, and heartfelt wisdom, Oscar reveals how he rose from humble immigrant origins to lead United Airlines through one of modern business?s greatest corporate turnarounds. He offers soulful, much-needed leadership lessons for today?s world: listening with empathy, standing up for employees, building durable cultures that are profitable because they?re principled, and advancing a vision for a genuinely inclusive economy for the future.…

Hardback. Zustand: Very Good. Wall Street Journal BestsellerGo behind the scenes with the CEO who led United Airlines? remarkable turnaround. Around the world and around the clock, the people of United Airlines are locked in a struggle against time to ensure your aircraft lands and takes off for another flight safely and efficiently. This ?turnaround time? is the heartbeat of an industry in which the margin for error is nil and success is measured by fractions of a second.Turning around an aircraft and turning around an airline are very different challenges in most respects, except one: it takes a united team to perform it well.In 2015, when Oscar Munoz took the helm of this iconic brand, its culture was anything but united and its reputation was in free fall. A merger with its onetime rival Continental had stalled, operational and financial performance was badly trailing those of its competitors, and the bonds of trust with shareholders, customers, and employees had reached a breaking point.Setting out an ambitious plan to rejuvenate the company, Oscar learned that there was nothing wrong at United that couldn?t be fixed by championing what was right?the employees themselves.Meanwhile, only a month into the job, Oscar suffered a near-fatal heart attack that set in motion a race against the clock to find a heart transplant to save his life, even as he fought to salvage his vision for United?s revival. The health emergency might have been the end of the story?until employees and union leaders rallied around Oscar, inspiring him to pull through, something he did within weeks following a successful procedure.Oscar and the people he led, both with new leases on life, would go on to weather more turbulence, overcoming battles with investors and navigating several PR crises?including a global pandemic?to deliver top-tier operational performance, strong returns to shareholders, and ascending levels of customer satisfaction. By the end of his tenure, the people of United were finally flying together as one team, defying pessimism from industry insiders and rekindling optimism from employees and the customers they served.With candor, humor, and heartfelt wisdom, Oscar reveals how he rose from humble immigrant origins to lead United Airlines through one of modern business?s greatest corporate turnarounds. He offers soulful, much-needed leadership lessons for today?s world: listening with empathy, standing up for employees, building durable cultures that are profitable because they?re principled, and advancing a vision for a genuinely inclusive economy for the future.…

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Very Good condition. Good dust jacket. 4th edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

hardcover. Zustand: Very Good. Zustand des Schutzumschlags: Includes dust jacket. First Edition. First edition.

Zustand: New. 2023. Hardcover. . . . . . Books ship from the US and Ireland.

Hardcover. Zustand: Brand New. 304 pages. 9.00x6.00x0.85 inches. In Stock.

Buch. Zustand: Neu. Neuware - Go behind the scenes of the aviation industry as Oscar Munoz tells soulful lessons about how he rose from humble immigrant origins to lead United Airlines through one of modern business' greatest turnarounds, navigating crises and even a heart transplant along the way, but ultimately inspiring his employees to unite and fly as one.United Airlines, the iconic brand that invented the ?Friendly Skies? and built modern aviation, found itself amid rough turbulence and was anything but united in 2015. With its reputation in freefall, operations and profits cratering, customer and employee trust fraying?and competitors pushing into coveted routes?United needed a new captain to turn things around, fast.A Mexican immigrant and the first Latino to run a major airline, Oscar Munoz was an unlikely choice to take the helm, and he proved himself a very kind of different CEO. Embarking on a global listening tour, talking with thousands of employees and customers, he sold United's board on an unconventional Wall Street-defying strategy: Put Employees First. He believed the people of United, who had kept faith through it all, needed someone to believe in, and who'd believe in them.While trying to bring United back to life, a private drama was unfolding when 37 days into the job, Munoz suffered a heart attack, launching an against-the-clock race for a heart transplant, all while he led United?even from a hospital bed?through its crucible moment.Five years later, United emerged as a true aviation success story, leading the industry with sky-high metrics, while earning a genuine trust from employees and labor, built on what Munoz called ?The New Spirit of United.? In this deeply personal memoir, go behind the scenes of commercial aviation as Oscar tells how his employees pulled off one of the greatest comeback feats of all-time, and offers soulful leadership lessons much needed in today's world: listening with heart and empathy; defending employees, especially through PR crises, including Covid; building durable cultures that are profitable because they're principled; and charting a genuinely inclusive economy for the future. …