Ron willingham (180 Ergebnisse)

Paperback. Zustand: Good. In the last decade, billions of dollars have been spent on process improvement and reorganization, most of which generally failed to achieve the desired increases in productivity. Sadly, the result was fear, distrust, paranoia, and low employee and manager morale. Business's greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organizational strategies would solve the problem of flat productivity. They didn't! The reason is painfully simple. Those strategies overlooked the most basic factor in success: the productive potential of people. Processes and organizational strategies don't produce, people do. But they only do it in the right environment, with positive leadership. The People Principle brings this powerful, simple, clear message to you, along with ways to lead people that promote creativity and high productivity. In this book you'll learn: * Why 80 percent of your people are performing far below their capabilities right now, and what to do about it * How to create an environment in which people perform their best * How to foster high achievement drive and motivation in your people * Why ethical, value-driven behaviors are good for business Whether you manage two people ot two thousand, in a cottage industry or a Fortune 500 company, Ron Willingham's book will help you maximize your employees' productivity and, in doing so, boost your career and your company's bottom line. …

Hardback. Zustand: Very Good. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Hardback. Zustand: Good. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Hardback. Zustand: Fair. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Paperback. Zustand: Very Good.

Paperback. Zustand: Good.

Paperback. Zustand: Fair. 1st Broadway Books. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Fair. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Paperback. Zustand: Good. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Paperback. Zustand: Very Good. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Hardback. Zustand: Good.

Paperback. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Hardback. Zustand: Good. Every company today recognises the importance of good customer service and pays lip service to the concept of putting the customer first. Why, then, asks bestselling author Willingham, do so many people have such terrible experiences interacting with service providers? And how can businesses train employees to offer customers the courtesy and attention that they deserve? Willingham, whose seminars and training sessions have helped big companies around the world challenge and change their employees, offers a new and subtler way of looking at customer service. INTEGRITY SERVICE brings the 'whole person' into the service experience, showing that good customer relationships grow from employees' inner beliefs about who they are and what it's possible for them to achieve. INTEGRITY SERVICE presents fundamental principles that lead to individual success and gives readers specific action guidelines to practice on and off the job. Willingham's proven success through his seminars and programmes ensures that the hands-on help in this book will bring employees and managers to a new level of understanding of the nature of service.…

Hardback. Zustand: Very Good. Every company today recognises the importance of good customer service and pays lip service to the concept of putting the customer first. Why, then, asks bestselling author Willingham, do so many people have such terrible experiences interacting with service providers? And how can businesses train employees to offer customers the courtesy and attention that they deserve? Willingham, whose seminars and training sessions have helped big companies around the world challenge and change their employees, offers a new and subtler way of looking at customer service. INTEGRITY SERVICE brings the 'whole person' into the service experience, showing that good customer relationships grow from employees' inner beliefs about who they are and what it's possible for them to achieve. INTEGRITY SERVICE presents fundamental principles that lead to individual success and gives readers specific action guidelines to practice on and off the job. Willingham's proven success through his seminars and programmes ensures that the hands-on help in this book will bring employees and managers to a new level of understanding of the nature of service. …

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Good.

Hardcover. Zustand: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Zustand: Good.

Hardcover. Zustand: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Zustand: Fair. First Edition. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Good. Selling is 85% emotional and 15% logical. Forget everything you've been taught about selling -- forget the hardsell, forget negotiation strategies, forget those closing techniques. In The Inner Game of Selling, Ron Willingham debunks the familiar myths about "sales skills," showing that those tired methods are too shallow and manipulative to do anything but alienate potential customers and drain you of energy and dignity. Today's consumers are wise to the old-fashioned gimmicks, extremely informed about their options, and very particular about what they want. The old tricks simply do not work anymore. Willingham, author of Integrity Service and CEO of Integrity Systems, opens your eyes to a whole new truth about selling: Your ability to sell is more a question of who you are than of what you know. Accordingly, why you sell is far more important than how you sell. Salespeople perform according to their inner beliefs about themselves, about what it is possible for them to sell and earn, and about what they deserve to achieve. These beliefs set the boundaries of their self-image and ultimately determine their success or failure. Willingham has synthesized his decades of experience, field-tested research, and a career-long dedication to ethical and passionate salesmanship to arrive at the groundbreaking insight that you will sell at your highest level only when you achieve emotional and spiritual alignment. Your sense of your own self-worth combined with a belief in your product will inspire that crucial ingredient in potential customers: trust. The Inner Game of Selling shows you how to overcome self-limiting beliefs and move on to a new relationship with your customers and, more important, a new relationship with yourself. Your new inner strengths will truly benefit you and your customers in any sales situation. Willingham is at the leading edge of a values shift in sales culture, from product-focus to personal empowerment. The Inner Game of Selling establishes a groundbreaking new paradigm that will utterly transform the philosophy and practice of selling. …

Hardback. Zustand: Good.

Hardback. Zustand: Very Good.

Hardcover. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.…

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.