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Sprache: Englisch
Verlag: LAP LAMBERT Academic Publishing, 2019
ISBN 10: 3330070692 ISBN 13: 9783330070691
Anbieter: preigu, Osnabrück, Deutschland
Taschenbuch. Zustand: Neu. From triggers to switching: customer switching in retail banking | Neetha J. Eappen (u. a.) | Taschenbuch | 364 S. | Englisch | 2019 | LAP LAMBERT Academic Publishing | EAN 9783330070691 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.
Sprache: Englisch
Verlag: LAP LAMBERT Academic Publishing Mai 2019, 2019
ISBN 10: 3330070692 ISBN 13: 9783330070691
Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
Taschenbuch. Zustand: Neu. Neuware -In a business environment that is characterized by intense competition, building customer loyalty has become a key area of focus for most financial institutions. The explosion of the services sector, changing customer demographics and deregulation and emergence of new technology in the financial services industry have had a critical impact on consumers¿ financial services buying behaviour. The changes have forced banks to modify their service offerings to customers so as to ensure high levels of customer satisfaction and also high levels of customer retention. Banks have historically had difficulty distinguishing their products from one another because of their relative homogeneity; with increasing competition, the problem has only intensified with no coherent distinguishing theme. Rising wealth, product proliferation, regulatory changes and newer technologies are together making bank switching easier for customers. In order to remain competitive, it is important for banks to retain their customer base.Books on Demand GmbH, Überseering 33, 22297 Hamburg 364 pp. Englisch.
Sprache: Englisch
Verlag: LAP LAMBERT Academic Publishing, 2019
ISBN 10: 3330070692 ISBN 13: 9783330070691
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
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In den WarenkorbPaperback. Zustand: Brand New. 364 pages. 8.66x5.91x0.82 inches. In Stock.