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Verlag: BSI British Standards Institutio, 2011
ISBN 10: 0580728463ISBN 13: 9780580728464
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
Buch
Zustand: Good. Most items will be dispatched the same or the next working day.
Verlag: The Stationery Office, 2006
ISBN 10: 0580446360ISBN 13: 9780580446368
Anbieter: medimops, Berlin, Deutschland
Buch
Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Verlag: Inst of Engineering & Technology, 2007
ISBN 10: 0580474585ISBN 13: 9780580474583
Anbieter: medimops, Berlin, Deutschland
Buch
Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Verlag: Oshun, 2008
ISBN 10: 1770200797ISBN 13: 9781770200791
Anbieter: Chapter 1, Johannesburg, GAU, Südafrika
Buch
Soft cover. Zustand: Very Good. The wraps are slightly shelf rubbed.One previous owners inscription.Excellent binding.EK. Our orders are shipped using tracked courier delivery services.
Verlag: The Institution of Engineering and Technology 2006-12-31, Stevenage, 2006
ISBN 10: 0580446409ISBN 13: 9780580446405
Anbieter: Blackwell's, London, Vereinigtes Königreich
Buch
paperback. Zustand: New. Language: ENG.
Verlag: INSTITUTION OF ENGINEERING & T, 2006
ISBN 10: 0580474593ISBN 13: 9780580474590
Anbieter: Buchpark, Trebbin, Deutschland
Buch
Zustand: Sehr gut. Zustand: Sehr gut - leicht Eingerissenes cover | Seiten: 91 | Sprache: Englisch.
Verlag: BSI British Standards Institutio, 2004
ISBN 10: 0580427641ISBN 13: 9780580427640
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
Buch
Zustand: VeryGood. Most items will be dispatched the same or the next working day.
Verlag: Institution Of Engineering & Technology Dez 2006, 2006
ISBN 10: 0580446409ISBN 13: 9780580446405
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch
Taschenbuch. Zustand: Neu. Neuware - This book covers the service continuity and availability management, incident management and problem management processes, which are contained in clauses 6.3 and 8 of ISO/IEC 20000. It explains the role of these processes in keeping the customer's service going, ranging from continuity planning through to the fast-fixing of incidents. It compares the processes and describes how they interface with each other. It includes example metrics and audit evidence, with practical tips and techniques that will help a service provider achieve the requirements.
Verlag: INSTITUTION OF ENGINEERING & T, 2006
ISBN 10: 0580446409ISBN 13: 9780580446405
Anbieter: moluna, Greven, Deutschland
Buch
Zustand: New. Über den AutorJenny Dugmore.
Verlag: Institution Of Engineering & Technology Dez 2006, 2006
ISBN 10: 0580474623ISBN 13: 9780580474620
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch
Taschenbuch. Zustand: Neu. Neuware - This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance.
Verlag: Institution Of Engineering & Technology Dez 2006, 2006
ISBN 10: 0580473481ISBN 13: 9780580473487
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch
Taschenbuch. Zustand: Neu. Neuware - Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.
Verlag: INSTITUTION OF ENGINEERING & T, 2006
ISBN 10: 0580473481ISBN 13: 9780580473487
Anbieter: moluna, Greven, Deutschland
Buch
Zustand: New. KlappentextOf interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a de.
Verlag: INSTITUTION OF ENGINEERING & T, 2006
ISBN 10: 0580474623ISBN 13: 9780580474620
Anbieter: moluna, Greven, Deutschland
Buch
Zustand: New. KlappentextrnrnThis book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the require.