Gallagher s (438 Ergebnisse)

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardcover. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Zustand: Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

Hardback. Zustand: Very Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Zustand: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Hardcover. Zustand: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Gallagher, S. Saelig (illustrator).

Zustand: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Paperback. Zustand: Fair. 1 Amer ed. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Gallagher, S. Saelig (illustrator).

Paperback. Zustand: Good. Small talk, big victory-your guide to managing social anxiety and making conversation Leave your anxious feelings at the door in any social situation-and see a world of possibilities open up for you. Stress-Free Small Talk is filled with strategies, advice, conversation-starters, practical activities, and mindfulness-based exercises for people who want to manage their social anxiety and engage in small talk with anyone. Take control of any casual interaction with tips for introducing yourself, universal topics of discussion, active listening, asking questions, talking with someone who disagrees with you, how to politely exit a conversation, and much more. Stress-Free Small Talk includes: Embrace your fears-Learn to understand your nervous feelings, set appropriate expectations, and prepare for social encounters-so you can make small talk comfortably. Real-life scenarios-Get advice for day-to-day social situations, like attending a party full of strangers, going on a blind date, or getting seated next to a chatty passenger on an airplane. Great first impressions-Discover tips and tools for making strong first impressions, including maintaining good posture, making regular and natural eye contact, and beyond. Look who's talking now! If you've been searching for a helpful how-to guide to reducing anxiety and making small talk so that you can navigate social situations with ease, this book has you covered. …

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Gallagher, S. Saelig (illustrator).

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. S. Saelig Gallagher (illustrator).

Hardcover. Zustand: Very Good. First Edition, 1st Printing. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. S. Saelig Gallagher (illustrator).…

Hardback. Zustand: Good. S. Saelig Gallagher (illustrator).

Hardback. Zustand: Very Good. S. Saelig Gallagher (illustrator).

Hardcover. Zustand: Very Good. First edition. Full number line. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. S. Saelig Gallagher (illustrator).

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Gallagher, S. Saelig (illustrator).

Hardback. Zustand: Good. Generations of readers have followed young Mary Lennox through the vine-covered gates of the secret garden. Now, with this gorgeous gift edition of Frances Hodgson Burnett's timeless classic, children of all ages can experience the wonder of one girl's joyous discovery of friendship and hope.When she arrives at Misselthwaite Manor, the newly orphaned Mary is nearly alone in the world. She passes solitary days exploring her new home, and she soon discovers that her uncle's forbidding mansion holds many secrets. Sections of the building are mysteriously closed off, at night haunting cries echo through empty corridors, and the door to a very special part of the garden has been locked for years--until one day a robin helps Mary unearth the key.Through the care of Mary and her newfound friend Dickson, a kind local boy, the withered greenery begins to flourish. But the season of magical awakening has just begun. Mary discovers her feeble cousin Colin, and together these two lonely children learn the power of love and tender care to bring what was once thought lost to new and vibrant life.From Mary's curiosity as she peers into the garden to the warmth of Dickon and the rejuvenation of Colin, the fourteen color plates from Susan Saelig Gallagher capture the real emotions of the children and the beauty of nature, making this unabridged edition the perfect invitation to enter>The Secret Garden. Gallagher, S. Saelig (illustrator).…

Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Zustand: Good. Osborne's poetic text comes to mysterious life in Saelig's dark, dreamy illustrations. --Booklist From the author of the bestselling and beloved Magic Tree House series comes a brand-new edition of the lovely, lyrical bedtime story, 25 years after its original publication. Out of the night, the winged Moonhorse appears, and a young girl slips away from her sleeping father to join him. Together they ride past stars and night shadows, constellations and comets, as they pull the moon across the clear night sky. Moonhorse is a luminously illustrated bedtime fantasy that opens the door to the world of dreams and myths in an enchanting way. S. Saelig Gallagher (illustrator). …

Paperback. Zustand: Fair. Osborne's poetic text comes to mysterious life in Saelig's dark, dreamy illustrations. --Booklist From the author of the bestselling and beloved Magic Tree House series comes a brand-new edition of the lovely, lyrical bedtime story, 25 years after its original publication. Out of the night, the winged Moonhorse appears, and a young girl slips away from her sleeping father to join him. Together they ride past stars and night shadows, constellations and comets, as they pull the moon across the clear night sky. Moonhorse is a luminously illustrated bedtime fantasy that opens the door to the world of dreams and myths in an enchanting way. S. Saelig Gallagher (illustrator). …

Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.