Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
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Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
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Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Zustand: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Anbieter: medimops, Berlin, Deutschland
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Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
EUR 10,27
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In den WarenkorbHardcover. Zustand: Very Good. CMMI for Services: Guidelines for Superior Service (SEI Series in Software Engineering (Hardcover)) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Sprache: Englisch
Verlag: Addison Wesley 09/03/2011, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
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In den WarenkorbHardcover. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Good.
Verlag: Harlequin, 2000
ISBN 10: 2280806142 ISBN 13: 9782280806145
Anbieter: Démons & Merveilles, Joinville, Frankreich
Zustand: Very Good. 2000. 309 pages. Very Good.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 31,36
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In den WarenkorbPaperback. Zustand: Brand New. 131 pages. 9.00x6.00x0.31 inches. In Stock.
Sprache: Englisch
Verlag: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 37,71
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In den WarenkorbHardcover. Zustand: Brand New. 2nd edition. 720 pages. 9.10x7.40x1.30 inches. In Stock.
Anbieter: Librairie l'Aspidistra, Mesvin, BE, Belgien
Couverture souple. Zustand: Très bon.
Hardcover. Zustand: Neu. Neu Neuware, Importqualität, auf Lager - CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction.The newest CMMI constellation, CMMI-SVC version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method.The indispensable CMMI® for Services, Second Edition, comprises both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book's authors have refined the model's introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers.The book is divided into three parts.Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas.Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference.Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index.Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.