Delisi (501 Ergebnisse)

Hardback. Zustand: Very Good. The Ambassador's Dog is a story of the magic of unexpected connections on a trail in Upper Mustang in Nepal. It is the tale of a small pup, with no name, and no family, who entrusted his dreams to the winds that swirled from the peaks of the high Himalaya and about the man to whom the winds carried the dreams and planted them silently in his heart. Today, Lo Khyi lives in Haymarket, Virginia - far from his birthplace in Tsarang in Upper Mustang. He still has the spirit of an adventurer and still engages all he meets, reminding them that dreams can come true and that there is courage and compassion and hope to be found in the world if our hearts are open to seeing them.…

Hardcover. Zustand: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Very Good. We all hurt in various ways-pain from childhood, unspoken fears, memories that remind us of loss-but Anthony Delisi, a Trappist chaplain, teacher, and retreat leader for nearly sixty years, shows us how to bring all of these to God as we learn to pray in the cellar. This engaging guide to contemplative prayer will take you through the depths of what it really means to follow Jesus's instructions for prayer: When you pray, go to your inner room, close the door, and pray to your Father in secret. Fr. Delisi encourages us to accept Jesus' invitation to enter our interior cellar and in the darkness let our fears come to the surface. Along the way, he also shares his own experiences and reflections on his own journey toward discovering God's deepest healing, and love. This inviting and helpful book is for all of us who have had trouble praying because of memories, family, loves, and concerns. …

Paperback. Zustand: Good. We all hurt in various ways-pain from childhood, unspoken fears, memories that remind us of loss-but Anthony Delisi, a Trappist chaplain, teacher, and retreat leader for nearly sixty years, shows us how to bring all of these to God as we learn to pray in the cellar. This engaging guide to contemplative prayer will take you through the depths of what it really means to follow Jesus's instructions for prayer: When you pray, go to your inner room, close the door, and pray to your Father in secret. Fr. Delisi encourages us to accept Jesus' invitation to enter our interior cellar and in the darkness let our fears come to the surface. Along the way, he also shares his own experiences and reflections on his own journey toward discovering God's deepest healing, and love. This inviting and helpful book is for all of us who have had trouble praying because of memories, family, loves, and concerns.…

Hardback. Zustand: Good. Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service?as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitabilityDriving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactionsMoving quickly toward the goal of "digital transformation" We have discovered?in our research and our first-hand experience?that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.…

Hardback. Zustand: Very Good. Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service?as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitabilityDriving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactionsMoving quickly toward the goal of "digital transformation" We have discovered?in our research and our first-hand experience?that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.…

Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Good. A Fully Updated Second Edition of a Groundbreaking Text The only textbook of its kind, Criminological Theory: A Life-Course Approach, Second Edition includes original chapters written by an interdisciplinary group of scholars and experts. The unique collection of contributors comes from the fields of psychology, social work, epidemiology, criminology, psychiatry, and sociology. Unlike other criminology textbooks, which focus exclusively on environmental and social correlates to criminal behavior, Criminological Theory uses a multi-disciplinary approach that synthesizes multiple factors and presents a more comprehensive picture of life-course antisocial behavior. Rather than concentrating exclusively on adolescence and adulthood, Criminological Theory examines the development of offending behaviors from birth through death. Each chapter incorporates a glossary of key terms to facilitate comprehension of topics and disciplines that might be unfamiliar to criminologists. The revised and updated second edition includes critical overviews of current research and presents avenues for future research, as well as empirical chapters featuring quantitative analyses and more traditional overview pieces. Innovative and groundbreaking, Criminological Theory: A Life-Course Approach, Second Edition is an essential text for students of criminology, criminal justice, and sociology.…

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. 8/13/13. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. 8/13/13. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 8/13/13. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. 8/13/13. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.