LUCZAK, HOLGER AND KLAUS J ZINK (1 Ergebnisse)

Gebundene Ausgabe. Zustand: Gut. 927 Seiten; Der Erhaltungszustand des hier angebotenen Werks ist trotz seiner Bibliotheksnutzung ordentlich. Es befindet sich lediglich ein Bibliotheksstempel im Buch; ordnungsgemäß entwidmet. ENGLISCH!! HUMAN FACTORS IN ORGANIZATIONAL DESIGN AND MANAGEMENT - VII Re-Designing Work and Macroergonomics - Future Perspectives and Challenges Proceedings of the Seventh International Symposium on Human Factors in Organizational Design and Management held in Aachen, Germany, October 1-2, 2003 Edited by Holger Luczak Professor and Director Research Institute for Operations Management Chair and Institute of Industrial Engineering and Ergonomics Aachen University Klaus J. Zink Professor and Director Institute for Technology and Work Chair of Industrial Management and Human Factors University of Kaiserslautern EA TECHN1SCHE 1NFORMATiONSE:3!_!QTHEK 2003 UNIVERSITATSBIBLIOTHEK IEA PRESS SANTA MONICA, CA, USA HANNOVERContents Preface H. Luczak, K. J. Zink v Mobile Workplaces H. Luczak, I. Bruns and O. Oehme 1 A Historical Overview of Macroergonomics H. W. Hendrick 11 Macroergonomics in Quality of Care and Patient Safety P. Carayon 21 Organizational Culture for Patient Safety in Japanese Hospitals K. Itoh 35 An extended Framework for Humans, Technology and Organization in Interaction J. Eklund 47 Technology in Organizations A. S. Imada 55 Corporate Social Responsibility Promoting Ergonomics K. J. Zink 63 Section I Organizational Design 1.1 Organizational Design 73 Strategy Focused Supply Chain Design - Example from the Textile and Apparel Industry R. Roesgen and P. Schiegg 75 Production Planning and Control in a Multi-Site Environment - Holistic Planning Concepts for the Internal Supply Chain T. Lucke and H. Luczak 81 Harmonization of ERP Systems in Distributed Production Facilities - A Guideline for Defining the Strategy S. Lassen, T. Lucke andH. Luczak 87 Working Time and Redesign of Organizational Structures in German Hospitals Klaus J. Zink and A. Blaudzun 95 Group-Based Pay Systems and its Effects on Team Work A. Palva, K. Hulkko, A. Hakonen andN. Hakonen 101Making the Employee Participation Fit the Change: Empirical Results on the Extent, Timing and Effectiveness of Participation Patterns in Manufacturing D. Kremer and H. Buck 103 Development and Testing of a Questionnaire on Motivation Potentials at Work C. Ehrlich and K. J. Zink 109 Examining Inter-Group Cooperation, Competition and Conflict C. A. Yauch, B. Caniglia and H. Hariyono 115 Beyond Macro-Ergonomics: Impact of Ethical Leadership on Organizational Outcomes W. Hendrix and S. Hopkins 121 Resistance to Organizational Change - Comparing the Influence of Motivational Variables and Group Climate C. Antoni and T. Heinrich 127 1.2 Sociotechnical Systems 133 Ergonomics Approaches to Sociotechnical Design Processes O. Broberg 135 Development of Technical and Vocational Skills by Understanding and Designing Sociotechnical Systems M. Frenz 141 Coordination Mechanisms in Industrial Service Organizations G. Gudergan and H. Luczak 149 1.3 Management Systems and Quality 155 Do Quality Programs Help to Improve Safety in Construction Industry? P. Hoonakker, T. Loushine, P. Carayon and J. Kallman 157 A Study on Differences in University Administrative Assistants' Pe rceptions on Organizational Climate and Incentives for Transfer of Information Technology Training A. Rasli, H. MD. Som and S. Ramli 163 Implementing a Customer Relations Management System in a Public Transport Enterprise P. von Mitschke-Collande 169 Excellence Models in the Public Sector K.J. Zink and F.Mosthaf 171XI 1.4 Service Management 177 Framework for Modular Service Portfolios V. Liestmann andj. Kuster 179 Approach for Designing and Distributing Services through Standardization I. C. Morschel 187 Psychological Profiling in E-Banking Services G. Pravettoni and S. Bagnara 193 Forecasting Spare Parts Demand Based on a Lifecycle Oriented Decision Model H. Luczak and G. Loukmidis 199 1.5 The Disabled in Management and in Organizational Design 205 Disability Issues in Poland J. Lewandowski and E. Gorska 207 Needs of the Disabled Concerning Getting Around in Urban Areas J. Lecewicz-Bartoszewska, J. Lewandowski and A. Polak 213 Adjusting Work Stands to Individual Abilities of the Disabled in the Aspect of the Usable Space Organization A. Polak and J. Lecewicz-Bartoszewska 221 The Research on Application of the Packages for Medicines Used by the Elderly People J. Lecewicz-Bartoszewska and A. Polak 227 Section 2 New Challenges 2.1 Globalization 239 Globalization of Work and Management in New Economy I. G. Durlik 241 Thinking Globally and Acting Locally C. Fois and G. Souchard 247 An Empirical Study of New Service Development in Germany, Japan and USA - Skills for the Development of Services H. Keith and V. Liestmann 249 Mobile Factories - an Approach to Relocating Manufacturing Re- sources and Services of Globally Distributed Production Locations J. Spille 255Increasing Cultural Diversity by Recruiting University Graduates Internationally - A Study of Motives and Hindering Factors in Germany's Top 500 Companies M. Harms 261 2.2 Working in Networks 267 Small Enterprises and Freelancers in Networks: Forms of Virtual Work Organization F. van den Anker, E. Bamberg and C. Strasse 269 Management of IT Security within Inter-Organizational Networks P. Laing and T. Forzi 275 Managing Partner Relationships in Virtual Organization Networks A. Garg and P. Schiegg 281 Business Process Integration of Customer-Supplier-Relationships in Production Networks R. Schumacher and M. Weidemann 287 Psychosocial Environment of Telework A. Najmiec 293 Enhancing Feedback and Information in Virtual Teams with a Group Support System S. Geister, U. Konradt and G. Hertel 299 Binding Human Resources in Project Networks: Theoretical Concepts and Empirical Insights from the TV Industry S. Manning 305 Sharing Explicit Knowledge within a Network of Newspapers' Editorial Offices K. Lahenius and E. Jarvenpaa 311 2.3 Collaborative Pr.