Jan U. Hagen

Jan Hagen is a professor at ESMT Berlin. Jan’s research and teaching focus on leadership. He is particularly interested in understanding how teams and organizations deal with errors. Apart from writing journal articles, he published the book Confronting Mistakes – Lessons from the Aviation Industry when Dealing with Error (Palgrave Macmillan) in 2013 and edited How Could This Happen – Managing Errors in Organizations (Palgrave Macmillan) in 2018. His research has received media coverage in outlets such as the BBC, The Economist, Financial Times, Frankfurter Allgemeine Zeitung, The Guardian, Forbes, Handelsblatt, Harvard Business Manager, The Irish Times, Manager Magazin, Spiegel Online, Süddeutsche Zeitung, and The Sunday Times.

Jan is the program director for ESMT’s Leadership under Pressure executive program. He also teaches specific courses on error management at Cass Business School, IDC Herzliya, Saint Paul Business School, and Singapore Management University. He is also the founder of ESMT’s biennial Error Management Conference, which is now conducted in cooperation with the Solvay Brussels School of Economics and Management.