Zustand: New. Offers ten guidelines to help key employees and knowledge workers influence upper management. This book demonstrates the best way to move ideas through an organization; outlines the principles that facilitate knowledge management; explains how people learn on the job; and discusses how larger organizations can leverage their "bigness". Editor(s): Goldsmith, Marshall; Morgan, Howard; Ogg, Alexander J. Series: J-B Leader to Leader Institute/PF Drucker Foundation. Num Pages: 384 pages, black & white illustrations. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 160 x 236 x 36. Weight in Grams: 786. . 2004. . . . . Books ship from the US and Ireland.