Terry G. Vavra
Beliebte Artikel von Terry G. Vavra
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The Customer Delight Principle: Exceeding Customers' Expectations for Bottom-Line Success
Keiningham, Timothy; Vavra, Terry G.
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6 Angebote anzeigenEUR 5,35
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Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Vavra, Terry G.
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6 Angebote anzeigenEUR 4,37
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Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
Keiningham, Timothy L.; Vavra, Terry G.; Aksoy, Lerzan; Wallard, Henri
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20 Angebote anzeigenEUR 3,10
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Aftermarketing: How to Keep Customers for Life Through Relationship Marketing: Aftermarketing Strategies to Keep Customers for Life
Vavra, Terry G.
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6 Angebote anzeigenEUR 7,04
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Customer Satisfaction Measurement Simplified: A Step-By-Step Guide for Iso 9001,2000 Certification
Vavra, Terry G.
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7 Angebote anzeigenEUR 11,36
