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ThriftBooks-Dallas, Dallas, TX, USA
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AbeBooks-Verkäufer seit 2. Juli 2009
Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.57. Bestandsnummer des Verkäufers G1401301436I4N01
Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service.
Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including theNew York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, andFast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business.
Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now inZingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance.
Some of Zingerman's time-tested principles:
Über die Autorinnen und Autoren:
Ari Weinzweig, along with Paul Saginaw, founded in 1994 Zingerman's Community of Businesses, which includes Zingerman's Delicatessen, Zingerman's Creamery, and Zingerman's Bakehouse. He lives in Ann Arbor, MI.
Ari Weinzweig, along with Paul Saginaw, founded in 1994 Zingerman's Community of Businesses, which includes Zingerman's Delicatessen, Zingerman's Creamery, and Zingerman's Bakehouse. He lives in Ann Arbor, MI.
Titel: Zingerman's Guide to Giving Great Service
Verlag: Hyperion
Erscheinungsdatum: 2004
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: No Jacket
Anbieter: ThriftBooks-Reno, Reno, NV, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I3N00
Anzahl: 2 verfügbar
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I3N00
Anzahl: 2 verfügbar
Anbieter: ThriftBooks-Reno, Reno, NV, USA
Hardcover. Zustand: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I5N01
Anzahl: 1 verfügbar
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I3N00
Anzahl: 2 verfügbar
Anbieter: ThriftBooks-Phoenix, Phoenix, AZ, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I3N00
Anzahl: 2 verfügbar
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.57. Artikel-Nr. G1401301436I5N00
Anzahl: 1 verfügbar
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 4176562-75
Anzahl: 2 verfügbar
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: As New. Used book that is in almost brand-new condition. Artikel-Nr. 13177697-6
Anzahl: 1 verfügbar
Anbieter: Better World Books: West, Reno, NV, USA
Zustand: Good. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 4035629-6
Anzahl: 1 verfügbar
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 4035629-6
Anzahl: 1 verfügbar