Usborne That's not my Turtle (Touchy Feely Board Books) by Fiona Watt

Versandbedingungen

At USA 4 Books our books are 100% brand new, unread and purchased directly from the publishers in bulk allowing us to pass the huge savings on to you!

We process our orders within 24 hours. The orders go into our warehouse to be picked, packed and where appropriate consolidated into one parcel.

Our delivery times from dispatch are as follows:

Orders Under $199

Standard Delivery:

$9.99 - FEDEX Priority Delivery (4 – 8 working days) 1lbs - 17.63lbs (Upto 8Kg)

International Delivery: We our providing the service in to Western Europe & UK

Western Europe Countries: United Kingdom, France, Germany, Ireland, Italy, Netherlands, Spain (3 - 5 Working days)

Note: We DO NOT OFFER - Next Day Service as we have multiple warehouse.

These delivery times are the maximum delivery periods that a purchase can take to reach our customers. Delivery may be sooner than this. Please note that where applicable, customs point clearance may affect the delivery of an order and cause a delay. This is a factor that is not in our control.

RETURNS POLICY

1. Return Policy

We do our best to ensure all of our customers enjoy a happy shopping experience with usa4books However, occasionally you may need to return an item.

To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to:

Customer Returns - USA:
LEICESTER RETURNS - TRANSGLOBEL - SNAZAL
RADIANT GLOBAL LOGISTICS,
1225 N GREENBRIAR DR STE B,
ADDISON, IL
60101-6108
UNITED STATES AMERICA

Customer Returns - Western Europe & UK:

Unit 5, Vulcan House
Vulcan Road
Leicester, UK
LE5 3EF

We would recommend that you return your items via tracked post. Please clearly state on the invoice the reason for return, and whether you require a refund or exchange. We are only able to exchange items for the same product.

Personalised Items are non-returnable. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.

If a full refund including original delivery costs is required then the entire order needs to be returned back to us within thirty (30) working days. However, you will be responsible for the cost of returning the goods to us. If a refund is payable to you then we will process the refund as soon as possible, and, in any case within thirty (30) days.

The goods do not need to be in their original packaging; however, in a sellable condition, and at your own cost and risk.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights.

If you return goods claiming they are defective, we will examine the returned goods and will refund you within a reasonable period of time.

Return window
30 days from delivery date
Return method
By post
Item condition
New
Restocking fee
No fee
Return reason and fees
Cost of return shipping (remorse), No fee (defective)

Versandkosten innerhalb von USA

Die Versandzeiten werden von den Verkäuferinnen und Verkäufern festgelegt. Sie variieren je nach Versanddienstleister und Standort. Sendungen, die den Zoll passieren, können Verzögerungen unterliegen. Eventuell anfallende Abgaben oder Gebühren sind von der Käuferin bzw. dem Käufer zu tragen. Die Verkäuferin bzw. der Verkäufer kann Sie bezüglich zusätzlicher Versandkosten kontaktieren, um einen möglichen Anstieg der Versandkosten für Ihre Artikel auszugleichen.