Appropriate for courses at all levels in PC maintenance and repair. While not an A+ certification guide, will also be an extremely valuable supplement for courses intended to prepare students for A+ certification.
Scott Mueller has thoroughly updated his legendary Upgrading and Repairing PCs with hundreds of pages of new coverage reflecting todays latest and most important PC technologies. This extraordinary package also includes a DVD containing more than two hours of digital video demonstrating PC maintenance and repair. Students can watch this video on either their DVD-equipped PCs or any DVD player. Mueller presents updated coverage of every significant PC component: processors, motherboards, memory, the BIOS, IDE and SCSI interfaces, drives, removable and optical storage, video and audio hardware, USB, FireWire, Internet connectivity, LANs, power supplies, even PC cases. This book also contains a detailed troubleshooting index designed to help students rapidly diagnose more than 250 common PC hardware problems, as well as an extensive vendor contact guide, and a comprehensive PC technical glossary. In addition to digital video, the accompanying disk contains an extensive technical reference with thousands of pages of content from previous versions of the book.
Author Bio: Upgrading and Repairing PCs, Fifteenth EditionUpgrading and Repairing PCs, Fifteenth Edition Author Bio Scott Mueller is president of Mueller Technical Research (MTR), an international research and corporate training firm. Since 1982, MTR has produced the industry's most in-depth, accurate, and effective seminars, books, articles, videos, and FAQs covering PC hardware and data recovery. MTR maintains a client list that includes Fortune 500 companies, the U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to several thousands of PC support professionals throughout the world. Scott personally teaches seminars nationwide covering all aspects of PC hardware (including troubleshooting, maintenance, repair, and upgrade), A+ Certification, and data recovery/forensics. He has a knack for making technical topics not only understandable, but entertaining as well; his classes are never boring! If you have 10 or more people to train, Scott can design and present a custom seminar for your organization. Although he has taught classes virtually nonstop since 1982, Scott is best known as the author of the longest running, most popular, and most comprehensive PC hardware book in the world, Upgrading and Repairing PCs, which has not only been produced in more than 15 editions, but has also become the core of an entire series of books. Scott has authored many books over the last 20+ years, including Upgrading and Repairing PCs, 1st through 15th and Academic editions; Upgrading and Repairing PCs: A+ Certification Study Guide, 1st and 2nd editions; Upgrading and Repairing PCs Technician's Portable Reference, 1st and 2nd editions; Upgrading and Repairing PCs Field Guide; Upgrading and Repairing PCs Quick Reference; Upgrading and Repairing PCs, Linux Edition; Killer PC Utilities; The IBM PS/2 Handbook; and Que's Guide to Data Recovery. Scott has produced several video training packages covering PC hardware, including a new 6-hour, CD-based seminar titled Upgrading and Repairing PCs Training Course: A Digital Seminar from Scott Mueller. This course is ideal for those who cannot afford to bring Scott in-house. Scott has also produced other videos over the years, including Upgrading and Repairing PCs Video: 12th Edition; Your PC: The Inside Story; as well as 2 hours of free video training that were included in each of the 10th, 12th, 13th, 14th, 15th, and Laptop/Notebook editions of Upgrading and Repairing PCs. Scott has always included unique video segments with his books, rather than using the same clips every year. Many people have collected each of the older editions just to get the unique video training segments included with them. Contact MTR directly if you have a unique book, article, or video project in mind, or if you want Scott to conduct a custom PC troubleshooting, repair, maintenance, upgrade, or data-recovery seminar tailored for your organization: Mueller Technical Research 21 Spring Lane Barrington Hills, IL 60010-9009 (847) 854-6794 (847) 854-6795 Fax Internet: scottmueller@compuserve.com Web: http://www.upgradingandrepairingpcs.com http://www.m-tr.com Scott's premiere work, Upgrading and Repairing PCs, has sold well over 2 million copies, making it by far the most popular and longest-running PC hardware book on the market today. Scott has been featured in Forbes magazine and has written several articles for Maximum PC magazine, several newsletters, and the Upgrading and Repairing PCs Web site. Scott has recently completed two new works, Upgrading and Repairing Laptops and Upgrading and Repairing PCs Video Training Course, and is hard at work on Upgrading and Repairing Servers, also a new, first-of-its-kind book. If you have suggestions for the next version of this book, any comments about the book in general, or new book or article topics you would like to see covered, send them to Scott via email at scottmueller@compuserve.com or visit http://www.upgradingandrepairingpcs.com and click the Ask Scott button. When he is not working on PC-related books or on the road teaching seminars, Scott can usually be found in the garage working on several vehicular projects. He is currently working on a custom 1999 Harley-Davidson FLHRCI Road King Classic and a modified 1998 5.9L (360ci) Grand Cherokee¿a hot rod 4x4.
