Titel: Tough Questions, Great Answers: Responding to Patient Concerns About Today's Dentistry
Verlag: Quintessence Pub Co
Erscheinungsjahr: 1997
Sprache: Englisch
ISBN-10: 0867153202
ISBN-13: 9780867153200
Einband: Paperback
Zustand: Fair
Zustand des Schutzumschlags: No Jacket
Gewicht: 0,95�Pfund

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This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with explanations of what works, what doesn't, and why.

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