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Total Quality in Provider Practices Guidebook

Farb, Daniel; Gordon, Bruce

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ISBN 10: 1594912335 / ISBN 13: 9781594912337
Verlag: University of Healthcare, Los Angeles, California, U.S.A., 2006
Gebraucht Zustand: Very Good Softcover
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Text is clean, clear, bright and tight throughout. There is a minor crease on the front cover. Buchnummer des Verkäufers 105064

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Bibliografische Details

Titel: Total Quality in Provider Practices ...

Verlag: University of Healthcare, Los Angeles, California, U.S.A.

Erscheinungsdatum: 2006

Einband: paperback

Zustand:Very Good

Zustand des Schutzumschlags: No Dust Jacket

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Inhaltsangabe:

Total Quality in Provider Practices is a ground-breaking work that applies the principles of Total Quality Management to heatlhcare practices in a manner that is engaging, easy, practical, and sometimes entertaining. The work consists of four major sections: Part 1 teaches the ideas, history, and statistics of Total Quality Management and Six Sigma. Part 2 teaches how they apply to healthcare practices. Part 3 gives examples of the application of Total Quality Management principles to specific issues, such as patient scheduling, delays, informed consent, Pap smears, collections, and patient compliance. Part 4 consists of workbooks that lead the reader step by step through developing one's own plan for total quality interventions. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version.

About the Author:

M. DANIEL FARB, M.D., CEO of UniversityOfHealthCare and UniversityOfBusiness, is a leader in the field of interactive management and healthcare e-learning. He received a BA in English Literature from Yale (where he set an academic record and studied with writers like Robert Penn Warren), an M.D. from Boston University, a degree in Executive Management from the Anderson School of Business at UCLA, and is currently working on a degree at UCLA in International Trade. He is a practicing ophthalmologist. He also has received two patents in ophthalmology and is working on others, has worked with the World Health Organization in Geneva and the National Institutes of Health in Washington, D.C. He has written scientific and popular articles, and has worked as a newspaper reporter. He helped Dr. Robbins edit one of the editions of Robbins' "Pathology" textbook for readability. He wrote an article on humor for the Massachusetts Review. He has experience in theater and television, including acting, directing, and stage-managing. He has programmed his own patient records database. He has written and edited hundreds of e-learning courses. Dr. Farb is a member of the American Academy of Ophthalmology, the Union of American Physicians and Dentists, the AOJS, the American Association of Physicians and Surgeons, the American Society for Training and Development (ASTD), the E-Learning Forum, the Southern California Biomedical Council, the PDA (Parenteral Drug Association), and the Medical Marketing Association. BRUCE GORDON is the Creative Director for UniversityOfHealthCare. After receiving a BA in Economics from UCLA, he began a freelance writing career that included technical writing (such as a manual for Princess Cruise Lines), stand-up comedy routines for nationally known comedians, and screenplay writing. He has done production support work with famous Hollywood personalities on such well-known productions as Aaron Spelling's "Dynasty" and "Love Boat" TV shows. An audio-visual software specialist, he is a versatile artist, with published works in a variety of media, including music, motion graphics, and digital video short film.

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