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Titel: Total Quality in Provider Practices ...
Verlag: University of Healthcare, Los Angeles, California, U.S.A.
Zustand: Very Good
Zustand des Schutzumschlags: No Dust Jacket
Text is clean, clear, bright and tight throughout. There is a minor crease on the front cover. Buchnummer des Verkäufers 105064
Inhaltsangabe: A ground-breaking work that applies the principles of Total Quality Management to hospitals and health systems in a manner that is engaging, easy, practical, and sometimes entertaining. The work consists of four major sections: Part 1 teaches the ideas, history, and statistics of Total Quality Management and Six Sigma. Part 2 teaches how they apply to hospital and healthcare practices. Part 3 gives examples of the application of Total Quality Management principles to specific issues. Part 4 consists of electronic workbooks that lead the user step by step through developing one's own plan for total quality interventions. The program includes video clips for interviews and role-plays, animations, narrations, and interactive questions. Tests are available for many individual modules of the work, and enable printing of a certificate with a grade of 80%. 1200 pages on the CD.
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AbeBooks Verkäufer seit: 6. Oktober 2003
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