Total Quality Development

Clausing provides a truly integrated approach to successful product development. This book presents a step-by-step improvement program that unites the world's best technology development and management practices with the power of concurrent engineering, enhanced quality function deployment, and Taguchi's system of quality engineering. The result -- a pioneering, comprehensive system for total quality product development that has been implemented by such leading companies as Xerox, Saturn, and Eastman Kodak, with marked improvements in industrial performance. Find out the essential engineering and management tools needed to lead a companywide improvement effort -- from contact with the customer all the way to the factory floor. Scores of real-world examples, clear diagrams, and sample calculations show how to master all crucial concepts, including the technology stream, the house of quality, Pugh's concept selection process, functional and fault trees, parameter and tolerance design, and more.