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This text aims to provide the tools and knowledge to manage performance in an organization and achieve company-wide improvements. It explains how to: understand customer needs; combine products and service to meet that need; manage the costs involved; maximize asset returns; and motivate employees.
Über die Autorin bzw. den Autor: Charles Coates is currently a Senior Vice President at Nielsen International.
Titel: The Total Manager: How You and Your Business...
Verlag: Financial Times/ Prentice Hall 16/12/1994
Erscheinungsdatum: 1994
Einband: Hardcover
Zustand: Very Good