Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's
William H. Davidow, Bro Uttal
ISBN 10: 0060161809 ISBN 13: 9780060161804
Verlag: Harpercollins, 1989
Gebraucht
Hardcover
Verkäufer
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Beschreibung
Beschreibung:
Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bestandsnummer des Verkäufers 7719-9780060161804
Inhaltsangabe:
A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
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Bibliografische Details
Titel: Total Customer Service: The Ultimate Weapon ...
Verlag: Harpercollins
Erscheinungsdatum: 1989
Einband: Hardcover
Zustand: Very Good