This guide considers the traps and pitfalls we often create for ourselves at interviews, and suggests strategies for overcoming them. It covers: gaining confidence and presentation skills; learning how interviews work and how people are selected; preparation; and responding skilfully.
This 3rd Edition has been fully updated for the 2002 series relaunch.
Alison Straw is Head of Learning and Development at Selfridges. Her work involves developing a climate to improve success.
Mo Shapiro is a partner in INFORM Training and Communication with an outstanding record as an emotional fitness coach, management trainer and public speaker.