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Titel: Serving Them Right : Innovative and Powerful...
Verlag: Harper Business (A Division of Harper & Row, Publishers), New York, New York, U.S.A.
Zustand: Very Good
Zustand des Schutzumschlags: Very Good
Auflage: First Edition, First Printing.
Art des Buches: Clean Copy
Cover and contents in very good clean condition. Minor creasing to the top of dust jacket. Light dust spotting to top of page block. Previous owner's name on title page. Buchnummer des Verkäufers 157484
Inhaltsangabe: In the light of fierce global competition, the author shows managers at all levels how to improve service delivery and increase customer satisfaction.
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ZVAB Verkäufer seit 6. Oktober 2003
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