Good condition. Volume 24 A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Bestandsnummer des Verk�ufers C02A-03472

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Bibliografische Details

Titel: Service in the Field: The World of ...

Verlag: McGill-Queen's University Press

Erscheinungsdatum: 1998

Einband: Softcover

Zustand: Good

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Inhaltsangabe:

Book by Carroll Barbara Wake Siegel David

Rese�a del editor:

As governments attempt to focus more on service delivery, it has become apparent that little is known about the people who actually provide the services. Barbara Wake Carroll and David Siegel discuss structural issues and analyse the various administrative reforms developed in the last few years. They highlight field officers' perceptions of the problems in the system and suggest ways to improve field office-head office relations and the operation of field offices generally. The authors' analysis is based on more than two hundred interviews with federal and provincial civil servants in all ten provinces, in the smallest hamlets and largest cities across Canada. Using extensive quotations from these interviews, the authors allow public servants to tell their own stories and, in so doing, provide examples of the application of systematic qualitative research to Canadian political science. With its accessible style and emphasis on personal experience, Service in the Field will be of interest to students and scholars of public administration, political science, organization theory, and related disciplines in addition to people in government in both field and head offices.

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Verwandte Artikel zu Service in the Field: The World of Front-line Public...

Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)

Carroll, Barbara Wake; Siegel, David

Gebraucht - Softcover

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