To adapt to a world where you can't meet face to face, with no air travel, conferences cancelled and teams working from home, leaders, experts, managers and professionals all need to master the skills of virtual communication. Written by the authors of The Master Communicator’s Handbook, this book tells you how to create impact with your on-screen presence, use powerful language to motivate listening, and design compelling visuals. You will also learn techniques to prevent your audience from losing attention, to keep them engaged from start to finish, and to create a lasting impact. The "Resilience Series" is the result of an intensive, collaborative effort of our authors in response to the 2020 coronavirus epidemic. Each volume offers expert advice for developing the practical, emotional and spiritual skills that you can master to become more resilient in a time of crisis.

�ber die Autorinnen und Autoren

Tim Ward is the author of nine books, including Pro Truth, The Master Communicator's Handbook and the best-selling What the Buddha Never Taught. His travel stories have appeared in 13 anthologies, including several volumes of Traveler’s Tales Best Travel Writing. Tim is the publisher of Changemakers Books. He also co-owns Intermedia Communications Training with Teresa Erickson, his wife and business partner. They live in Washington DC.

Teresa Erickson is president and co-owner of Intermedia Communications Training, Inc. For the past twenty years, Teresa has designed and led communications workshops around the world. Born in Portugal, Teresa worked with the Voice of America for seventeen years as a producer, editor, and host of VOA’s flagship public affairs program, broadcast worldwide to 90 million listeners a week. She lives in Washington DC.

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