Reaching Excellence in Healthcare Management

Sprache: Englisch

Verlag: World Resources Institute, 2010

1567933645 / 9781567933642

Serie: Buch 1 von 40 - ACHE Management

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Artikelbeschreibung des Verkäufers

Reaching Excellence in Healthcare Management is the 2012 American College of Healthcare Executive's James A. Hamilton Book of the Year Award winner. Learn what Baldrige winners and other outstanding healthcare organizations do and how they do it. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads. Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box on satisfaction surveys. Profits are increasing even as costs are going down. Sound impossible? It's not. The short, focused chapters of Reaching Excellence provide a checklist for high performance. The book describes what each part of the organization must do, how to measure success, and how to continually improve performance. Learn how high-performing organizations answer these questions and many more: How does a healthcare organization (HCO) start its cultural transformation? How does an HCO ensure accurate diagnosis? How does an HCO recruit physicians? What builds medical staff loyalty? How does an HCO start the move toward excellent nursing? Where do we get the money for knowledge management? What's the new model in human resources management? What's the role of incentive compensation? How do excellent HCOs surpass Ritz-Carlton in service? How can an HCO control overhead costs? How are capital investment requests prepared and reviewed? Can multihospital systems contribute to marketing and strategy? This book is based on the award-winning text The Well-Managed Healthcare Organization, written by the same authors.…

Bestandsnummer des Verkäufers 00105438325

Titel
Reaching Excellence in Healthcare Management
Autor
John Griffith
Verlag
World Resources Institute
Erscheinungsjahr
2010
Zustand
Good
Einband
Paperback
Sprache
Englisch
ISBN-10
1567933645
ISBN-13
9781567933642
Serie
Buch 1 von 40: ACHE Management

World of Books (was SecondSale)

Montgomery, IL, USA

Verkäufer/-in mit 5 Sternen

Verkäufer:in bei ZVAB seit 20. Dezember 2007

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