How to Profitably Delight Your Customers. Dieser Artikel ist nicht verfügbar.
Sprache: Englisch
Verlag: CRC Press LLC, 1998
- Hardcover
- Gebraucht
Anbieter: Better World Books, Mishawaka, IN, USABetter World Books
Verkäufer/-in mit 5 Sternen
Verkäufer:in bei ZVAB seit 3. August 2006
Nicht verfügbar
Hardcover
Zustand: Gebraucht - Befriedigend
EUR 68,76
Artikelbeschreibung des Verkäufers
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Bestandsnummer des Verkäufers 68320943-6
- Titel
- How to Profitably Delight Your Customers
- Autor
- Khoury, Fouad M., Mather, Hal
- Verlag
- CRC Press LLC
- Erscheinungsjahr
- 1998
- Zustand
- Good
- Einband
- Hardcover
- Sprache
- Englisch
- ISBN-10
- 0849305675
- ISBN-13
- 9780849305672
- Artikelgewicht
- 1,133 Pfund
- Abmessungen
- N/A
Most managers have recently moved from being in a seller's market to competing in a buyer's market-consequently needing to change their ways of operating. How to Profitably Delight Your Customers looks at the key elements necessary for success in a buyer's market.
Mather explains how buyer loyalty can be gained by not simply satisfying customers, but by exceeding their expectations: in fact, delighting them.
Emphasis is placed upon the steps that product designers must take to design new products that can be quickly and easily customized to suit the latest customer needs. Coverage also focuses on the importance of implementing related changes in sales and marketing, to help a company thrive in an increasingly competitive market
Features
Mather explains how buyer loyalty can be gained by not simply satisfying customers, but by exceeding their expectations: in fact, delighting them.
Emphasis is placed upon the steps that product designers must take to design new products that can be quickly and easily customized to suit the latest customer needs. Coverage also focuses on the importance of implementing related changes in sales and marketing, to help a company thrive in an increasingly competitive market
Features
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