ISBN 10: 1422123111 / ISBN 13: 9781422123119
Gebraucht / Anzahl: 0
Bei weiteren Verkäufern erhältlich
Alle  Exemplare dieses Buches anzeigen

Über dieses Buch

Leider ist dieses Buch nicht mehr verfügbar. Bitte geben Sie Suchbegriffe in das untenstehende Formular ein, um ähnliche Exemplare zu finden.


Buchnummer des Verkäufers

Über diesen Titel:

Bewertung (bereitgestellt von Goodreads):
3,5 durchschnittlich
(6 Bewertungen)

Inhaltsangabe: Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable.

In Profit at the Bottom of the Ladder, Jody Heymann overturns these assumptions. Drawing from thousands of interviews with employees from front line to C-suite at companies around the world, Heymann shows how enterprises have profited more by improving working conditions.

She also demonstrates that lower-skilled employees - in call centers, repair services, product assembly - aren't expendable. They can determine 90 percent of companies' profitability. High performers positively shape customers' perceptions of businesses, driving satisfaction and loyalty.

To attract, train, and retain top-caliber people in these roles, you must enhance working conditions, creating a system in which your company and its employees profit together. Profit at the Bottom of the Ladder shows what works - from stock options for bakers to flexibility for factory workers to career tracks in call centers.

Featuring cases from companies around the globe - including a leading concrete manufacturer in India, a top European pharmaceutical firm operating in China, and successful U.S. manufacturers - this book shows how real organizations are excelling financially by strengthening frontline employees' working conditions.

Klappentext: “For too long, many corporate officers, boards of directors, and Wall Street analysts have taken it as axiomatic that higher compensation and benefits for ‘elite? workers would make companies more productive and profitable—but that providing additional compensation and benefits for those at the other end of the economic ladder would be a waste of money. This book repeatedly turns that argument on its head, providing example after example of creative reengineering of work and benefit relationships, incentives, and job design that have made workers better off and—as a direct result—raised company profits at the same time. The book is nothing short of inspirational.?

Herman B. “Dutch? Leonard, Eliot I. Snider and Family Professor of Business Administration, and Faculty Co-Chair, Social Enterprise Initiative, Harvard Business School

“A must-read: Jody Heymann has hammered the last nail into the coffin of the economics of the low road. With her crack research team, Heymann uses a wide array of business case studies to prove that becoming an employer of choice for the traditionally lowest paid can be the best route to high profitability and resilience for the world?s most successful companies.?

Juliet Schor, author of Plenitude: The New Economics of True Wealth

“Here?s a crazy idea for improving our economy: let?s encourage companies to offer incentives, training, flexibility, opportunities for engagement, and profit-sharing to workers in the bottom of the earnings ladder as well as to those at the top. Pie in the sky? This book shows that it is both practical and profitable. The stories Heymann tells of company after company that raised productivity and profits by giving incentives and opportunity to all is a clarion call for moving beyond the Wall Street version of capitalism.?

Richard Freeman, Herbert Ascherman Professor of Economics, Harvard University

“Heymann?s comprehensive look at the provocative issues surrounding the status and stability of lower wage workers is certain to add to the national debate. Documenting how supporting these workers improves business? bottom line, this book is a remarkable breakthrough!?

Donna Klein, President, Corporate Voices for Working Families

“rigorously researched book? - USA Today

“presents a well-documented lineup of businesses that have flourished in large part because their management practices include respecting and empowering their lowest-paid worker.? - USA Today

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Bibliografische Details

Zustand: New

ZVAB ist ein Internet-Marktplatz für neue, gebrauchte, antiquarische und vergriffene Bücher. Bei uns finden Sie Tausende professioneller Buchhändler weltweit und Millionen Bücher. Einkaufen beim ZVAB ist einfach und zu 100% sicher — Suchen Sie nach Ihrem Buch, erwerben Sie es über unsere sichere Kaufabwicklung und erhalten Sie ihr Buch direkt vom Händler.

Millionen neuer und gebrauchter Bücher bei tausenden Anbietern

Antiquarische Bücher

Antiquarische Bücher

Von seltenen Erstausgaben bis hin zu begehrten signierten Ausgaben – beim ZVAB finden Sie eine große Anzahl seltener, wertvoller Bücher und Sammlerstücke.

ZVAB Startseite



Erstausgaben sind besondere Bücher, die den ersten Abdruck des Textes in seiner ursprünglichen Form darstellen. Hier finden sie Erstausgaben von damals bis heute.


Gebrauchte Bücher

Gebrauchte Bücher

Ob Bestseller oder Klassiker, das ZVAB bietet Ihnen eine breite Auswahl an gebrauchten Büchern: Stöbern Sie in unseren Rubriken und entdecken Sie ein Buch-Schnäppchen.

Gebrauchte Bücher

Mehr Bücher entdecken