Problem Solving Techniques That Really Work: A Step-by-step Guide for Effective Managers

Offering practical step-by-step procedures and advice, this book aims to help managers and executives to analyze the specific problems they experience in their companies or organizations, and to devise and implement successful solutions. The first part shows how to identify a problem, and looks at the different techniques that can be used to collect the required information. The second part shows how to analyze the information, the third suggests ways of finding a solution, and the fourth explains how to make the solution work. There are charts, diagrams and case-histories throughout. The author's other books include "The Best Person for the Job", "How to Collect the Money You Are Owed" and "Improve Your Profits".