This updated, third edition of "Practical Help for New Supervisors" addresses the basic supervisory skills all new library managers need to know. Written in a clear, concise format, this manual to successful leadership offers advice and updates on such unavoidable responsibilities as running meetings, interviewing applicants, performance appraisals, interpersonal communications and more. Experienced managers from a range of libraries - such as the Queens Borough Public Library and the Washington State University Library - also cover nonmonetary rewards for employees as well as topics new to this edition: managing workplace diversity, conflict resolution and multitasking.

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