The Power of Networked Teams: Creating a Business Within a Business at Hewlett-Packard in Colorado Springs
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AbeBooks Mitglied seit 1996
Titel: The Power of Networked Teams: Creating a ...
Verlag: Oxford University Press, Oxford ; New York
Zustand des Schutzumschlags: Dust Jacket Included
Auflage: 1st Edition
Über diesen Titel
Hewlett-Packard has long been one of the world's most respected companies--universally heralded for its leadership, unique corporate culture (called the HP Way), superior products, and sustained financial performance.
This book takes the reader into the trenches of financial transaction processing at HP. The authors find there an unusual success story with application to virtually every industry and organization, regardless of size. They tell the story of HP's experience with creating both a new organization and a new organizational form--networked teams--to provide shared financial transaction processing for its US factory locations. In just over 9 years, this unique and wildly successful organization is processing over $19 billion of transactions annually while reducing transaction costs as a percentage of revenue by a factor of four--highly significant for a $47 billion company--while engendering exceptionally high employee and customer satisfaction.
Many of the key players involved in getting this unique organization off the ground provide fascinating first-hand accounts about the often overlooked potential of transforming routine organizational processes into new and creative forms capable of generating major contributions to the bottom line. The HP story is one about creating and growing a world-class organization within a huge company. But most importantly, it is a success story created in the trenches without strong top management support. It is a story that CEOs and CFOs will find compelling, but one that brings hope and guidance to line managers and professionals responsible for day-to-day organizational life.
Since it was founded more than 60 years ago, the Hewlett-Packard Company has been proudly run in a distinctive decentralized fashion. Over the decades this has become a major component of the vaunted "HP Way," an overall management style that has probably garnered as much outside praise as the company's innovative technological products. Pressure to increase profits as the 1990s began forced a corporate-wide reassessment, however, ultimately turning officials' attention to one particularly costly business function--financial transaction processing--and the dramatic realization that it could be administered more effectively as a centralized operation handled by the firm's facility in Colorado Springs, Colorado. The Power of Networked Teams by Pamela Shockley-Zalabak and Sandra Buffington Burmester shows exactly how HP made the transformation and how it subsequently slashed accounting and related costs by an astounding 75 percent while introducing an effective new structure (networked teams) into HP's renowned corporate culture. Shockley-Zalabak and Buffington Burmester have each been personally involved in the process from near the beginning, and with direct input from other initial participants are able to detail precisely how this new model works. The advice and the processes are clearly spelled out and could prove applicable to many other businesses. --Howard Rothman
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