Many companies conduct Lean training and projects, but few have tapped the wealth of ideas in the minds of their staff like Baylor Scott & White Health. This book documents the path Steve Hoeft and Robert Pryor created at Baylor Scott & White Health and shares what worked as well as what didn’t-illustrating over seven years of successes and failures in detail. Providing easy-to-follow guidance for deploying Lean and TPS in healthcare, the book focuses on what must be done and who must do it.

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Steve Hoeft, Robert W. Pryor MD

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