Getting Past No: Negotiating With Difficult People
Fisher, Roger
ISBN 10: 0712655239 ISBN 13: 9780712655231
Verlag: Random House Business, 1992
Gebraucht
Softcover
Verkäufer
World of Books (was SecondSale), Montgomery, IL, USA
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Beschreibung
Beschreibung:
Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00057048101
Inhaltsangabe:
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:
- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!
Über die Autorin bzw. den Autor:
Roger Fisher is the Samuel Williston Professor Emeritus of Law, director of the Harvard Negotiation Project, and the founder of two consulting organisations devoted to strategic advice and negotiation training.
William Ury is Associate Director of the Programme on Negotiation at Harvard Law School and is an internationally known specialist in negotiation.
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Bibliografische Details
Titel: Getting Past No: Negotiating With Difficult ...
Verlag: Random House Business
Erscheinungsdatum: 1992
Einband: Softcover
Zustand: Good