Organizational Behavior and Change : Managing Diversity, Cross-Cultural Dynamics, and Ethics

In this update of the 1996 edition incorporating current research, trends (e.g. e-commerce), and examples of organizational realities, Weiss (Bentley College) introduces the 21st century mantra of the creation, integration, and management of change; individual processes; work team communication and problem-solving skills and processes; and macro-level organizational processes. Self- contained chapters for instructional flexibility include boxed material on "the changing workplace," practical scenario-based exercises for individuals and groups, and review questions framed from global, diversity, and ethical perspectives. Annotation c. Book News, Inc., Portland, OR (booknews.com)