Learn how a business operates and improves its processes from some of the leading experts in the field.
Operations Management, 10th edition is the ultimate guide on the subject, providing you with the best ways and strategies to understand and appreciate what is actually happening within an organisation.
Strategic in its perspective and with a clear structure, the book offers a comprehensive and practical way to study key concepts from theory to practice.
With plenty of new end-of-chapter case studies and a plethora of international real-world examples, this edition aims to challenge your critical thinking, both individually and in class, and help you make sense of how a business works.
Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wealth of experience in many sectors.
Alistair Brandon-Jones is a full-chaired Professor in Operations and Supply Chain Management and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University.
Nicola Burgess is a Reader in Operations Management at Warwick Business School. She has worked extensively with public sector organisations to understand Operations Management and Improvement in a public sector context.