Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Bestandsnummer des Verk�ufers 39349238-6

Verk�ufer kontaktieren

Diesen Artikel melden

Bibliografische Details

Titel: Operations Management : Processes and Supply Chains
Verlag: Pearson Education
Erscheinungsjahr: 2018
Sprache: Englisch
ISBN-10: 0134741064
ISBN-13: 9780134741062
Einband: Hardcover
Zustand: Good
Gewicht: 3,199�Pfund

�ber diesen Titel

Inhaltsangabe

For undergraduate and graduate operations management courses.

Practical, easy to read text with a managerial approach to operations management

Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.

Available with MyLab Operations Management

MyLabG�� is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Learn more about MyLab Operations Management.

�ber die Autorin bzw. den Autor

About our authors

Lee J. Krajewski is Professor Emeritus at The Ohio State University and Professor Emeritus at the University of Notre Dame. While at The Ohio State University, he received the University Alumni Distinguished Teaching Award and the College of Business Outstanding Faculty Research Award. He initiated the Center for Excellence in Manufacturing Management and served as its director for 4 years. Lee also served as Acting Director of the Executive MBA Program, Chairperson of the Department of Management Sciences, and Academic Director of the MBA Program at The Ohio State University. At the University of Notre Dame, he held the William and Cassie Daley Chair in Management. In addition, he received the National President’s Award and the National Award of Merit of the American Production and Inventory Control Society (APICS). He served as president of the Decision Sciences Institute and was elected a Fellow of the Decision Sciences Institute in 1988. He received the Distinguished Service Award in 2003. Lee has conducted seminars and consulted for firms such as Sany Corporation, Westinghouse Corporation, Franklin Chemical, and BancOhio.

Lee received his PhD from the University of Wisconsin. Over the years, he has designed and taught courses at both graduate and undergraduate levels on topics such as operations strategy, introduction to operations management, operations design, project management, and manufacturing planning and control systems.

Lee served as the editor of Decision Sciences, was the founding editor of the Journal of Operations Management, and has served on several editorial boards. Widely published himself, Lee has contributed numerous articles to such journals as Decision Sciences, Journal of Operations Management, Management Science, Production and Operations Management, International Journal of Production Research, Harvard Business Review, and Interfaces, to name just a few. He co-authored papers that won the Best Theoretical/Empirical Paper awards at 3 national Decision Sciences conferences. He also co-authored 2 papers that won the Stanley T. Hardy Award for the best paper in operations management. Lee’s areas of specialization include operations strategy, manufacturing planning and control systems, supply chain management, and master production scheduling.

Manoj K. Malhotra is the Dean and Albert J. Weatherhead III Professor of Management at the Weatherhead School of Management, Case Western Reserve University, and a member of the Leadership Cleveland class of 2019. Previously, he served as the Senior Associate Dean of Graduate Programs, Jeff B. Bates Professor, and Chairman of the Management Science Department at the Darla Moore School of Business, University of South Carolina (USC), Columbia. He also served from 2005 to 2017 as the founding director of the Center for Global Supply Chain and Process Management (GSCPM) at the Moore School. He earned an engineering undergraduate degree from the Indian Institute of Technology (IIT), Kanpur, India, in 1983, and a PhD in operations management from The Ohio State University in 1990. He is a Fellow of the Decision Sciences Institute (DSI), Production and Operations Management Society (POMS), and the American Production and Inventory Management Society (APICS). Manoj has conducted seminars and consulted with firms such as Avaya, BMW, Continental, Cummins Turbo Technologies, Delta Air Lines, John Deere, Metso Paper, Palmetto Health, Sonoco, Verizon, Walmart, and Westinghouse-Toshiba, among others.

Apart from teaching operations management, supply chain management, and global business issues at USC, Manoj has also taught at the Terry School of Business, University of Georgia; Wirtschaftsuniversit�t Wien in Austria; and the Graduate School of Management at Macquarie University, Australia. His research has thematically focused on the deployment of flexible resources in manufacturing and service firms, on operations and supply chain strategy, and on the interface between operations management and other functional areas of business. His work on these and related issues has been published in the leading refereed journals of the field, such as Decision Sciences, European Journal of Operational Research, Interfaces, Journal of Operations Management, and Production and Operations Management. Manoj has been recognized for his pedagogical and scholarly contributions through several teaching and discipline-wide research awards. He was the recipient of the Michael J. Mungo Outstanding Graduate Teaching Award in 2006, the Carolina Trustee Professor Award in 2014, and the Breakthrough Leadership in Research Award in 2014 from the University of South Carolina. He has been the program chair for international conferences at both the Decision Sciences Institute (DSI) and Production and Operations Management Society (POMS). He also served as the president of POMS in 2017 and continues to serve as a senior editor for that journal.

Larry P. Ritzman is Professor Emeritus at The Ohio State University and Professor Emeritus at Boston College. While at The Ohio State University, he served as department chairman and received several awards for both teaching and research, including the Pace Setters’ Club Award for Outstanding Research. While at Boston College, he held the Thomas J. Galligan, Jr. chair and received the Distinguished Service Award from the School of Management. He received his doctorate at Michigan State University, having had prior industrial experience at the Babcock and Wilcox Company. Over the years, he has been privileged to teach and learn more about operations management with numerous students at all levels: undergraduate, MBA, executive MBA, and doctorate.

Particularly active in the Decision Sciences Institute, Ritzman has served as council coordinator, publications committee chair, track chair, vice president, board member, executive committee member, doctoral consortium coordinator, and president. He was elected a Fellow of the Decision Sciences Institute in 1987 and earned the Distinguished Service Award in 1996. He has received 3 best-paper awards. He has been a frequent reviewer, discussant, and session chair for several other professional organizations.

Ritzman’s areas of particular expertise are service processes, operations strategy, production and inventory systems, forecasting, multistage manufacturing, and layout. An active researcher, Ritzman’s publications have appeared in such journals as Decision Sciences, Journal of Operations Management, Production and Operations Management, Harvard Business Review, and Management Science. He has served in various editorial capacities for several journals.

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostl...

Mehr Information

Widerrufsrecht

Wenn Sie Verbraucher sind, k�nnen Sie gem�� den folgenden Bestimmungen vom Vertrag zur�cktreten. Verbraucher ist jede nat�rliche Person, die zu Zwecken handelt, die nicht ihrer kaufm�nnischen, gewerblichen, k�nstlerischen oder beruflichen T�tigkeit zugerechnet werden k�nnen.

Informationen zum Widerrufsrecht

Gesetzliches Widerrufsrecht

Sie haben das Recht, den Vertrag innerhalb von 14 Tagen ohne Angabe von Gr�nden zu widerrufen.

Die Widerrufsfrist betr�gt 14 Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Transporteur ist, die letzte Ware oder den letzten Posten oder das letzte Exemplar in Besitz genommen hat.

Um das Widerrufsrecht auszu�ben, f�llen Sie auf unserer Website unter „Meine Eink�ufe" in „Mein Nutzerkonto" eine eindeutige Erkl�rung elektronisch aus und senden Sie sie ab. Wir werden Ihnen unverz�glich eine Best�tigung �ber den Eingang eines solchen Widerrufs auf einem dauerhaften Datentr�ger (z. B. per E-Mail) �bermitteln.

Um die Widerrufsfrist einzuhalten, reicht es aus, dass Sie Ihre Mitteilung �ber die Aus�bung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Auswirkungen des Widerrufs

Wenn Sie diesen Vertrag widerrufen, erstatten wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschlie�lich der Lieferkosten (mit Ausnahme der zus�tzlichen Kosten, die entstehen, wenn Sie eine andere Art der Lieferung als die von uns angebotene g�nstigste Standardlieferung gew�hlt haben).

Wir k�nnen einen Abzug von der R�ckerstattung f�r den Wertverlust der gelieferten Waren vornehmen, wenn der Verlust auf eine unn�tige Behandlung durch Sie zur�ckzuf�hren ist.

Wir werden die R�ckerstattung unverz�glich und nicht sp�ter als 14 Tage nach dem Tag vornehmen, an dem wir �ber Ihre Entscheidung, diesen Vertrag zu widerrufen, informiert wurden.

F�r die R�ckerstattung verwenden wir dasselbe Zahlungsmittel, das Sie f�r die urspr�ngliche Transaktion verwendet haben, es sei denn, Sie haben ausdr�cklich etwas anderes vereinbart; in keinem Fall werden Ihnen aufgrund einer solchen R�ckerstattung Geb�hren berechnet.

Wir k�nnen die R�ckzahlung verweigern, bis wir die Waren wieder zur�ckerhalten haben oder Sie den Nachweis erbracht haben, dass Sie die Waren zur�ckgesandt haben, je nachdem, was eher eintritt.

Sie m�ssen die Waren unverz�glich und in jedem Fall sp�testens 14 Tage ab dem Tag, an dem Sie uns �ber den Widerruf dieses Vertrags unterrichten, an Better World Books, Mishawaka, Indiana, U.S.A., zur�cksenden oder �bergeben. Die Frist ist eingehalten, wenn Sie die Ware vor Ablauf der Frist von 14 Tagen zur�cksenden. Sie m�ssen die direkten Kosten der R�cksendung der Waren tragen. Sie haften nur f�r einen etwaigen Wertverlust der Waren, der auf eine Behandlung zur�ckzuf�hren ist, die nicht zur Pr�fung der Art, Eigenschaften und Funktionsweise der Waren erforderlich ist.

Ausnahmen vom Widerrufsrecht

Das Widerrufsrecht gilt nicht f�r:

Die Lieferung von Zeitungen, Zeitschriften oder Magazinen mit Ausnahme von Abonnementvertr�gen; und
Die Lieferung digitaler Inhalte, die nicht auf einem physischen Medium (z. B. auf einer CD oder DVD) geliefert werden, wenn Sie bei Ihrer Bestellung akzeptiert haben, dass wir mit der Lieferung beginnen k�nnen und dass Sie nach Beginn der Lieferung den Vertrag nicht mehr widerrufen k�nnen.

Versandbedingungen

Please allow 1-2 business days for order fulfillment.

Versandkosten innerhalb von USA

Versandkosten innerhalb von USA
Bestellmenge	4 bis 8�Werktage	3 bis 5�Werktage
Erster Artikel	EUR 0.00	EUR 11.42

Die Versandzeiten werden von den Verk�uferinnen und Verk�ufern festgelegt. Sie variieren je nach Versanddienstleister und Standort. Sendungen, die den Zoll passieren, k�nnen Verz�gerungen unterliegen. Eventuell anfallende Abgaben oder Geb�hren sind von der K�uferin bzw. dem K�ufer zu tragen. Die Verk�uferin bzw. der Verk�ufer kann Sie bez�glich zus�tzlicher Versandkosten kontaktieren, um einen m�glichen Anstieg der Versandkosten f�r Ihre Artikel auszugleichen.