The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
Spector, Robert, McCarthy, Patrick D.
ISBN 10: 0471161608 ISBN 13: 9780471161608
Verlag: Wiley & Sons, Incorporated, John, 1996
Gebraucht
Softcover
Verkäufer
Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
AbeBooks-Verkäufer seit 13. Oktober 2008
Dieser Artikel ist nicht mehr verfügbar.
Beschreibung
Beschreibung:
Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers GRP96513691
Inhaltsangabe:
Based on interviews with Nordstrom's top salespeople, management staff, its board of directors, and the Nordstrom family, a practical business handbook offers explanations of how Nordstrom's unique customer service culture works. Original. 30,000 first printing. $50,000 ad/promo.
Über die Autorin bzw. den Autor: ROBERT SPECTOR is a Seattle-based freelance writer who has covered Nordstrom since 1982 for Women's Wear Daily and other publications of the Fairchild Fashion Group. PATRICK D. McCARTHY, of Seattle, has been with Nordstrom for more than 20 years. He is one of the top-performing salespeople in the company.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Bibliografische Details
Titel: The Nordstrom Way : The Inside Story of ...
Verlag: Wiley & Sons, Incorporated, John
Erscheinungsdatum: 1996
Einband: Softcover
Zustand: Very Good
Auflage: Reprint.