Verkäufer
World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
AbeBooks-Verkäufer seit 20. Dezember 2007
Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00087793043
If your growth depends on attracting and retaining the right kind of people, this little book is for you. The Ideal Client Experience will literally save your business. It will create stable customer growth. It will increase retention of clients and team members. It will make you happy. Why? Because you love your people and you never want to drop the ball again.
Whether your client experience travels for a few seconds on the internet or for a lifetime in one-to-one engagements, learning to build an Ideal Client Experience is the beginning of your new success. You must systematize empathy. You must require that your entire team learn, get excited, and get on board. Ultimately, your whole company will begin to circle around this growth axiom:
It has never been about us.
It has always been about them.
The body of this book underlines why the Ideal Client Experience is mission critical for your business growth. We will also travel step-by-step through all eight Ideal Client Experience steps in an easy to understand business fable. By extracting insights from this overly simplified example, you will discover how to improve and implement an Ideal Client Experience in your business. This short read will help you create a customer-driven business playbook.
Über die Autorinnen und Autoren:
H.B. Pasley has been a coach, a creative, and a professional communicator for close to four decades. He has published many books and countless leadership guides, facilitated thousands of people in leadership development retreats, and has produced millions and millions of song streams over the years. Even after all that, he is fond of deflecting attention from his accomplishments by saying, "My real claim to fame is that I have failed at more ventures than most will ever attempt ... and I took a lot of notes."He has founded works in tech, financial services, charitable orgs, and in the arts. He founded and presided over an arts-focused Christian nonprofit that for two decades served marginalized people. His DNA is to start things; however, it may be his lifelong work with very strong and talented people that has uniquely equipped him to be a professional advisor. It was "in the school of hard knocks," he says, where he gleaned his best wisdom for helping others. Refreshingly, H.B. openly speaks of his own failures as some of his greatest learning moments. He is a Growth Advocate for business leaders. He helps people-first owners who are hitting their heads on growth problems.Presently, H.B. lives in Colorado Springs, Colorado with his wife Robin, an award-winning interior designer. His two sons live in Phoenix, Arizona. H.B. loves golf, though he is bad at it. He is better at fly fishing, reading books, and hiking. He loves to be on the water.
I competed professionally as a top World Ranked Athlete from 2002-2014 managing, securing sponsorships, branding myself, and winning titles. Life was not just about being the best athlete in the world but running my career as an athlete and as a business. I secured and managed all my sponsorship relationships and developed a partnership with them beyond just an athlete wearing a logo. I worked with companies in developing new innovated products, marketing strategies, expo engagement, brand building, and athlete engagement across their athlete roster. I was doing all that as part of my job as being the best athlete I could be winning multiple Ironman and Half Ironman Titles, multiple National Championships victories, and runner up in two Ironman World Championship events. Since I stopped racing in 2014 I spent the next couple years putting my focus full time into a charity I started and volunteering my time there. Because of my success, experience, relationships, credibility, and the way I managed my own career I know I will be a great asset to you maximizing your potential in the triathlon and endurance sports world. As you will see in my experience, I set goals and achieve what I put in front of myself. I thrive in this environment due to my history, respect, rapport, and network I have built here. Success does not just come from putting in the physical hard work, its about having a team around you that can help guide you in each area and the overlooked and under utilized mental aspect to seeing your success before you even enter the game.
Titel: Never Drop the Ball Again: A little book on ...
Verlag: ICX Publishing
Erscheinungsdatum: 2022
Einband: Hardcover
Zustand: Good